From Level99 Entertainment's posting. “We” and “our” refer to the employer.
OVERVIEW
At Level99, Hosts are the first point of contact for guests, setting the tone for an exceptional experience. They create a warm and inviting atmosphere for all restaurant guests and entertainment players, demonstrating genuine enthusiasm in every interaction. Responsibilities include managing seating, maintaining the waitlist, and efficiently checking in reservations.
RESPONSIBILITIES: Greet guests in an upbeat, welcoming manner
Seat guests to maximize dining room and account for reservations and large parties
Communicate wait times, and provide status updates to guests
Maintain and present menus to guests when seating
Answer the phone and assist with takeout orders, gift cards, and any retail and merchandise needs
Express gratitude when guests are departing
Walk the dining room to update table status and collect and clean menus
Comply with all health, safety and hygiene standards and policies
When time allows, assist with service in the restaurant, like bussing and running of food
Perform all other duties needed and requested
POSITION REQUIREMENTS: High integrity and professionalism
A positive, joyful, upbeat and energetic attitude – leading by example
Effective verbal and written communication skills
Knowledge of health and sanitation code and policies
OTHER DESIRABLE SKILLS & EXPERIENCE: Previous experience in the hospitality or retail industries
WORKING CONDITIONS: Ability to work a flexible schedule based on business needs which will include days, nights, weekends and holidays
Able to work eight hour-plus shifts, plus ability to stand, sit, squat or walk for extended periods of time, walk up and down stairs
Able to grasp, reach overhead, push, lift and carry up to 50 pounds
Ability to work well under pressure in a fast paced, ever changing work environment
WHO WE ARE
Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. Each game lasts about 1–4 minutes and is built for 2–6 people to play together. One ticket to Level99 unlocks access to all of our games including Challenge Rooms, Player-vs-Player duels, and an art scavenger hunt. We save your progress each time you play so you can earn rewards and climb our coveted leaderboard.
Alongside the games, Level99 offers a full-service bar and award-winning restaurant – featuring scratch-cooking, local craft beers, handmade cocktails, and a variety of event spaces. Level99 has locations in Natick, MA, Providence, RI, Tysons, VA, Disney Springs, FL, and is opening in West Hartford, CT, Paramus, NJ, Philadelphia, PA, and Raleigh, NC. Level99 is backed by Act III Holdings, led by Panera founder Ron Shaich, and we have a talented team that has worked on successful entertainment projects ranging from 5 Wits to Walt Disney Imagineering. Visit www.level99.com for more details.
While we don’t expect a candidate to have deep experience in all of the above, we’re looking for someone with the passion and capability to learn quickly in the areas that are new!
YOU MIGHT BE A FIT ON THE LEVEL99 TEAM IF YOU…
Like to laugh, would be described as a "low maintenance, low drama" person, have a tendency to have a bit of fun while you work
Have a high tolerance for ambiguity, like to go fast, and are excited to learn on the job
Are just a little bit obsessive about getting the details right the first time
Have a high energy personality, the kind of person who is typically smiling, and likes to "get it done now
Level99 is an E-Verify employer.
About this listing
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
