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Compass
Falmouth, Massachusetts, United States; Sandwich, Massachusetts, United States
Source: Compass careers · View original posting
From Compass's posting. “We” and “our” refer to the employer.
At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.
*This role is 100% on-site at the Falmouth & Sandwich offices*
As an Agent Experience Manager, you are the first person our customers meet when they join Compass and will be their account manager from that day forward. You will support our customers with everything, including but not limited to managing the office, understanding Compass, training on our tools and programs, assisting with marketing requests, and more. As an AEM, you are passionate about your customers and delivering a world-class experience.
Be present in the office with a service-minded attitude as you field questions and resolve issues big and small via phone calls, emails, and in-person meetings
Provide basic marketing support by answering questions, creating collateral from templates such as listing presentations and postcards, and being the liaison to marketing specialists for more complex support requests
Answer basic questions and troubleshoot issues related to technology/devices, conference room hardware, enterprise systems, etc.
Serve as the face of Compass by welcoming guests, managing mail distribution, facilitating in-office event setup, and providing first-line support for office-related needs; responsible for the office's overall appearance and organization, maintaining supply inventory, and escalating facilities issues
Compensation
The base pay range for this position is $27.78-$30.87/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. We will always meet the minimum wage for the position.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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