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Trovy
Salt Lake City, Utah, United States
Source: Trovy careers · View original posting
From Trovy's posting. “We” and “our” refer to the employer.
Trovy is building the financial home base for America's 86 million homeowners — the go-to platform for managing your home and accessing low-rate credit, because life is expensive and unpredictable. We believe your biggest asset should unlock your best financial options: bypass the myriad of expensive, rigid credit products and replace them with one simple, powerful solution built around your home equity.
Backed by top-tier venture capital, Trovy is led by a team of proven fintech innovators on a mission to make homeownership and personal finances more manageable. Don't own a home without it.
Role Overview
As a Customer Success Representative, you’ll be a front-line point of contact for Trovy customers, helping them move through onboarding, collecting and processing documents, and answering questions about their HELOC. This is a purely relationship- and service-focused role; it does not involve sales, quotas, or commissions of any kind. You’ll be focused entirely on delivering a genuinely great customer experience.
What matters most is your communication skills, attention to detail, and reliability in following established processes.
Compensation
: $20.00–$22.00 per hour (non-exempt)
Ownership
Early Impact
: Help shape our operations from the ground up
Success
: This is not a sales role; no quotas, no commissions. Your success is measured by customer outcomes
Location
: On-site Salt Lake City
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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