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Trovy
Salt Lake City, Utah, United States
Source: Trovy careers · View original posting
From Trovy's posting. “We” and “our” refer to the employer.
Trovy is building the financial home base for America's 86 million homeowners — the go-to platform for managing your home and accessing low-rate credit, because life is expensive and unpredictable. We believe your biggest asset should unlock your best financial options: bypass the myriad of expensive, rigid credit products and replace them with one simple, powerful solution built around your home equity.
Backed by top-tier venture capital, Trovy is led by a team of proven fintech innovators on a mission to make homeownership and personal finances more manageable. Don't own a home without it.
Role Overview
As a Customer Success Associate, you'll be the primary point of contact for Trovy customers — guiding them through onboarding, answering questions about their HELOC, and making sure every customer feels supported from application to active use. This is a relationship-first role, not a sales role. You won't be chasing commissions — you'll be focused on delivering a genuinely great customer experience.
This role requires a mortgage loan originator (MLO) license. We welcome candidates who are newly licensed or have limited MLO experience — what matters most is your communication skills, attention to detail, and desire to grow in the mortgage and fintech space.
Compensation
: Base Salary: $80,000 - $95,000 + Equity
Join a team tackling the $30T home equity market.
Help shape our operations from the ground up.
Ownership
: Competitive salary, meaningful equity, and room to grow.
Success
: No sales commissions; your success is measured by customer outcomes, not volume
Location
: On-site. Salt Lake City, Utah
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