layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Strategic Customer Success Manager (Founding)
Recall
San Francisco, California, United States
Source: Recall careers · View original posting
- Pay
- $220,000 — $235,000 USD per year
Employer job description
From Recall's posting. “We” and “our” refer to the employer.
We’re looking for a Founding Customer Success Manager to own and grow our most strategic accounts. Reporting directly to the VP of Sales, you’ll be the first dedicated post sales professional at
Recall.ai
, responsible for making sure our biggest customers deploy, expand, and stay.
This role is about retention and growth, not admin. You’ll own a portfolio of 10–15 high-ACV accounts. Companies like Salesforce, HubSpot, ClickUp, and Fireflies, and your job is to make sure they go from signed to fully deployed, and from deployed to expanded.
You’ll build the CS function from the ground up: the account tiers, the health signals, the churn playbook. None of it exists yet.
Location
Recall.ai is an in-office sales culture. You’ll work from our beautiful office at 475 Brannan Street, San Francisco.