layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Technical Customer Success Manager
Phonely
United States, California, US
Source: Phonely careers · View original posting
- Pay
- $100,000 — $150,000 USD per year
Employer job description
From Phonely's posting. “We” and “our” refer to the employer.
About Phonely
At some point in the future, every business will answer their phone with voice AI. We are building the platform that makes it possible - and we need someone who can orchestrate complex customer deployments, align teams, and keep everything moving without losing the human touch.
Phonely builds conversational voice AI agents for high volume phone workflows. Our customers use us to qualify leads, book appointments, route calls, and resolve real customer conversations in production. We are growing fast and just getting started.
About the role
We are looking for a Technical Customer Success Manager who comes from a project management background and knows how to drive complex, multi-stakeholder work across the finish line. This is not a traditional CSM role. You will be the connective tissue between our customers, our engineering team, and our product team - translating business needs into technical plans and holding everyone accountable to outcomes.