layiq
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Cogent Talent Solutions
Saginaw, MI
Source: Cogent Talent Solutions careers · View original posting
From Cogent Talent Solutions's posting. “We” and “our” refer to the employer.
As the Operations Manager, you’ll oversee our HVAC installation and service departments, managing day-to-day operations, inventory control and ordering, providing leadership to all crews, and ensuring each job is completed on time, within budget, and with top-tier craftsmanship. You’ll work closely with our leadership team and clients to deliver exceptional service!
Key Responsibilities: Schedule and manage installation jobs from start to finish in HouseCall Pro with at least a one week lead time.
monitor Service Calls through HouseCall Pro
Lead and coach HVAC install technicians, apprentices, and service technicians. Complete annual review of technician performance
Ensure that employees have proper tools for the job and that they are properly maintained.
Work with Lead Installers to help advise them on installation jobs & ensuring jobs are going according to plan and expectations
Perform job site walk-throughs and inspections to ensure quality and safety
Ensure fleet trucks are properly stocked at all times, all required materials for jobs are available in warehouse or has been ordered to start job, and job timelines and job details are reviewed with lead technician.
Manage all callbacks with customers and office staff to ensure problem resolution is completed within 1-2 business days.
Communicate clearly with customers, office staff, and suppliers.
Generate reports and measures of departmental operations as well as records on all inventory, tools and vehicles. Reviews reports with management.
Monitors preventive maintenance of vehicles to ensure proper operation
Oversees facility and equipment maintenance, ensuring that assets are protected and controlled
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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