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Aurelian
Seattle, Washington, United States
Source: Aurelian careers · View original posting
From Aurelian's posting. “We” and “our” refer to the employer.
Aurelian builds AI tools that help 911 centers handle more with less, so telecommunicators can stay focused on what matters most and communities get the response they need.
AVA is a conversational AI agent that answers non-emergency calls; the agent routes, triages, and resolves the calls without any human intervention. By handling administrative calls like noise complaints, lost dogs, and parking inquiries, AVA eliminates hold times and lets call-takers focus their energy on actual emergencies.
CORA supports call-takers on the calls that matter most. CORA is an on-screen assistant that delivers real-time SOP checklists, smart reminders, and contextual guidance as an emergency call unfolds, so dispatchers stay calm, consistent, and confident when every second counts. When AVA detects an emergency mid-call, it transfers the caller to a telecommunicator and passes along the caller details, location, incident type, and key statements directly into CORA. The call-taker never starts from scratch.
The problem we're solving is serious. The average emergency communications center is 30% understaffed nationwide. Staffing shortages drive burnout and attrition, which makes the shortage worse. Meanwhile, 60-80% of the calls coming in aren't even emergencies at all. Aurelian addresses both sides of that equation: AVA reduces unnecessary call volume, and CORA makes every emergency call more manageable for the people handling it.
Aurelian is live in centers across the country, answering thousands of non-emergency calls every day, and is backed by
New Enterprise Associates and
Y Combinator
. Aurelian is growing rapidly; we are hiring people who want to help scale this work and make a real difference in public safety infrastructure for communities across the country.
This is a rare seat, and the first role of its kind within the company: working directly with the CEO/founding team on the decisions that set Aurelian's future direction. We move fast, and as we grow those decisions are getting bigger and more frequent. We're looking for someone to take them on at the highest level - what we build, what we cut, what "good" looks like, and why. This is built for someone with exceptional judgment who wants to be at the center of how the company thinks and gets things done.
Day to day, that means getting close to customers, pressure-testing direction with data and first principles, and turning the hardest open questions into calls the team can execute on.
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We encourage you to apply even if you don’t meet every qualification listed above. We believe exceptional people come from many different backgrounds, and we’d rather connect with you than miss the opportunity.
Come do the best work of your life and join us in shaping the future of critical technology that truly matters.
For Full-Time roles, Aurelian offers a variety of benefits, including:
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