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Allocate
Palo Alto, California, United States
Source: Allocate careers · View original posting
From Allocate's posting. “We” and “our” refer to the employer.
Overview
Allocate is transforming private market investing by enabling RIAs and family offices to seamlessly discover, model, and manage their private market exposure. Our platform combines curated fund and co-investment opportunities with institutional-grade infrastructure, serving clients across venture capital, private equity, private credit, and other private asset classes — backed by powerful tracking, analytics, and administration tools.
We are seeking a dedicated IT Specialist to join our growing team. In this role, you will manage system upgrades, resolve user queries, and optimize our technology infrastructure to align with business goals. As an integral part of our operations, you will drive efficiency and innovation while safeguarding our digital assets. If you are passionate about technology and thrive on IT driven innovation, we encourage you to apply.
We offer a collaborative work culture, meaningful opportunities for professional development, and a competitive benefits package.
This is a generalist IT role with meaningful depth expectations across three core areas: day-to-day troubleshooting and end-user support; systems and infrastructure management spanning SaaS, IdP, and MDM; and security-adjacent operations supporting our SOC 2 compliance posture. You will serve as the primary internal IT point of contact for an in-office and remote workforce of 80+ employees, while also coordinating execution with our managed service partner (MSP) on infrastructure and support tasks.
Security is not a separate workstream in this role, it is the operating standard applied to every IT task, from provisioning to asset management to vendor coordination. The right candidate moves fluidly between tactical support tickets and strategic systems work, brings a security-aware mindset to everything they do, and is energized by operating in a fast-moving, high-growth fintech environment.
Providing our clients with a world-class experience is our number one priority. We obsessively search for ways to improve the experience for our clients and partners. This requires extraordinary response times, proactivity, and ensuring that everything we do — from product strategy to offline communications — reflects a top-tier client experience.
Instead of detailing all the reasons why an idea may not work, we constantly question things to determine how a viable idea may be put into motion.
We find ways to personally scale each day by pushing ourselves up the learning curve.
We place the utmost value on results and rewards through merit, not reward actions driven by political agendas or behavior.
We believe open, intellectually curious conversations are required to consistently arrive at the best decisions. Respect is paramount in our dealings with one another, but our mission is always to get the right answer collectively, not to be right.
We adopt tools and techniques that make us faster, smarter, and better. We stay open to innovation, especially around AI and automation, and drop outdated methods without hesitation. This includes actively integrating AI-assisted tools into your daily workflow and staying current as the landscape evolves. Complacency kills progress — we value adaptability and curiosity.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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