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Paraform
San Francisco, California, United States
Source: Paraform careers · View original posting
From Paraform's posting. “We” and “our” refer to the employer.
You'll be the front line for recruiters on the platform — the person they reach when they're getting started, hit a wall, or need something resolved fast. Day to day that means recruiter onboarding, platform and process help, submission and approval issues, payout questions, and disputes. You'll work in the platform Support chat, Slack, and email, and partner closely with the teams around you: Sourcing/onboarding, Activations, and Account Managers.
This is an early, high-ownership seat. Support at Paraform is still largely manual today, so a big part of the job is not just answering questions but designing the recurring ones out of existence — better onboarding, better self-serve, better systems. The work sits close enough to the rest of the business that you'll be expected to reason about the marketplace, not just clear a queue.
Paraform is a marketplace modernizing one of the largest and most fragmented markets in the world: hiring.
We partner with industry leaders like Decagon, Palantir, Rippling, Abridge, and Hightouch to hire world-class talent, and are growing quickly -
8×-ing revenue last year.
Paraform is the first end-to-end AI recruiting marketplace that connects companies with thousands of specialized recruiters and AI agents that work together to fill roles faster and more accurately.
Our mission is to make hiring fast, reliable, and scalable for every company in the world.
At Paraform, we believe recruiting works best when the right people are working on the right problems, combining human judgment with AI that truly understands hiring. That’s why we’re building a new foundation for how companies hire, bringing together specialized recruiters and modern AI tools.
We treat recruiters like entrepreneurs, not vendors – and we’re building the financial, operational, and technical infrastructure that powers their success.
We are backed by the best investors and technology leaders: Scale, Felicis, A*, BOND, Liquid 2, DST Global, the founders of YouTube, Instacart, Canva, and more.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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