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Orb
Brooklyn, New York, United States
Source: Orb careers · View original posting
From Orb's posting. “We” and “our” refer to the employer.
We’re a team that cares deeply about the work, the people we do it with, and the customers we do it for. Everyone at Orb has real ownership over their work, direct access to customers, and a voice in how the company grows. We’re building the revenue design platform that helps teams automate billing, evolve pricing, and grow revenue with confidence.
Looking ahead, joining forces with Adyen expands what we can build and raises the ceiling on the problems we get to solve for customers. The challenges are uniquely interesting, and you’ll be surrounded by thoughtful, ambitious people who move fast and hold a high bar.
For San Francisco Bay Area , New York, and Amsterdam residents, we've built a hybrid work culture where we are in office 3 days/week. For remote roles, we ask you to join us in person 1x per quarter. Our values, customer centricity, minutes matter, run with it, attention to detail, and go further together are at the core of everything we do.
As Manager of Implementation Architects, you'll lead a team distributed across our SF and NYC offices. Your team owns the technical post-sales journey, from implementation kickoff through go-live and beyond, ensuring customers successfully architect their billing integration and get value from Orb as quickly as possible.
This is a player-coach role. You'll bring deep technical fluency as an implementation expert while developing your team, setting quality standards, and driving delivery outcomes. You'll partner closely with Customer Success leadership to align team priorities and build the processes that help implementation scale.
This role is ideal for a technical post-sales professional who is passionate about building teams; someone who thrives on developing people, creating consistency, and taking ownership of team outcomes.
5-7 years of experience in a technical post-sales role: solutions engineering, implementation consulting, technical account management, or similar
3-5 years of people management experience, with a track record of supporting IC growth and holding a team accountable to results
Technically proficient as an implementation practitioner with a strong understanding of APIs, webhooks, system integrations, and SQL; comfortable debugging issues and translating technical tradeoffs for customers
At Orb, we believe great engineers can learn any stack, so you do not need experience with these specific tools, and we encourage you to apply regardless.
Typescript + React + Tailwind CSS
Python
PostgreSQL + Apache Druid+ Clickhouse
Kafka + Spark Streaming
AWS
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