layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Client Success Manager
MDCalc
New York, United States
Source: MDCalc careers · View original posting
Employer job description
From MDCalc's posting. “We” and “our” refer to the employer.
The Opportunity
Since 2005, MDCalc has been an essential part of the clinician’s workflow to help achieve better patient outcomes. Actively used by more than 65% of physicians worldwide, MDCalc is the most broadly used medical reference – at the point-of-care – for clinical decision tools and content, and one of only four references used by >50% of US HCPs. These evidence-based tools and content are used by millions of medical professionals globally and support 50+ specialties and cover 200+ patient conditions.
To continue to further accelerate this growth, we are expanding the Life Sciences Business Unit (LSBU) team with a Client Success Manager (CSM) who will play a pivotal role in supporting our pharmaceutical partners and ensuring flawless execution of our campaigns.
This is an exceptional opportunity for someone who thrives in a fast-paced, highly collaborative environment and who is excited by the opportunity to build, optimize, and scale a best-in-class client success function, while also helping to build and scale a business that has unparalleled reach to HCPs.
The Role
We’re looking for a Client Success Manager who elevates partnerships, anticipates needs, and brings clarity and confidence to every interaction. In this role, you’ll guide pharmaceutical brand teams through the full campaign lifecycle - creative development, regulatory review, launch,and performance reporting - ensuring every program delivers on its promise. You’ll be joining a high-performing team that values collaboration, ownership, and excellence, with room to develop into a true thought partner to our clients.