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Harper
San Francisco, California, United States
Source: Harper careers · View original posting
From Harper's posting. “We” and “our” refer to the employer.
Product Manager
Harper is an AI-native commercial insurance company in San Francisco.
We're not bolting AI onto insurance — we're rebuilding the entire business as software, on a simple bet: turning expert human judgment into compute is one of the largest transitions left to make, and a trillion-dollar industry still run 90% by hand is the place to prove it. We've grown ~100x in the last year and we move at that speed — on-site, in person, long days, very high standards. Almost no one joins Harper for insurance
; they join to build the company that replaces how it works.
Harper isn't an AI tool sold to brokers. We are the broker — we do the work end-to-end and sell the outcome: the right coverage, fast, at the right price, with the right service. Owning both sides is the moat, and the companies that win this transition won't just have great AI; they'll have figured out how to organize themselves around it, so that knowledge gets encoded into systems agents and operators can query. That's the question this role sits inside.
You'll own a module of the business end-to-end — the customer experience, the operator workflows, and the AI agents underneath — and run it with a forward-deployed engineer and the operators who live in it: sales, service, underwriting, ops. The founding PM team has gone wide across every module; now we go deep. How a daycare buys insurance versus a trucking company. What "urgency" means for a tow yard with expiring dealer plates versus a GL renewal.
Your job is to encode that nuance into the systems until they do the work as well as a human in most places and better than a human in many. Own the module, move the metric, then go own the next.
Compensation
$125,000–$170,000 base + performance bonus + equity.
San Francisco, in-office. Based here or willing to relocate.
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