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Harper
San Francisco, California, United States
Source: Harper careers · View original posting
From Harper's posting. “We” and “our” refer to the employer.
Forward Deployed Operations
Harper is an AI-native commercial insurance company in San Francisco.
We're not bolting AI onto insurance — we're rebuilding the entire business as software, on a simple bet: turning expert human judgment into compute is one of the largest transitions left to make, and a trillion-dollar industry still run 90% by hand is the place to prove it. We've grown ~100x in the last year and we move at that speed — on-site, in person, long days, very high standards. Almost no one joins Harper for insurance
; they join to build the company that replaces how it works.
A trillion-dollar industry runs on knowledge nobody wrote down — what the data means, what the operation actually needs, what users are motivated by, and where the leverage hides. This role synthesizes those disconnected streams into one thing: a clear read on the most important problem to solve next. Then you build the thing that solves it.
You'll embed with the operators who run Harper — sales, service, underwriting, carrier relations — learn the operation end-to-end, find the 20% of friction causing 80% of the drag, and ship the thing that removes it. One day you're chasing a stalled quote with an underwriter. The next you're shipping the automation that makes sure no quote stalls again. The day after, you're on a customer call, feeding what you heard into a product spec. You run the operation and you improve the operation — both, always.
It takes a curious, analytical mind, sharp product intuition, and genuine empathy for the people doing the work.
This is on-site in San Francisco, in person, long days, high standards. A real share of the week is follow-ups, chasing, coordination, and cleanup — the operational backbone, done well. The system-building is earned by doing the unglamorous work first.
Ambiguity is the job, not a phase. Scope shifts week to week. If you need a fixed lane and a clean spec, you'll be uncomfortable here.
The ceiling is high and real. People who are exceptional here go on to run functions, lead teams, or start companies — because they've seen how the whole business works. That's the payoff, and it's on the other side of the grind.
Compensation
$125,000–$170,000 depending on experience + performance bonuses & equity
San Francisco, in-office. Based in SF or willing to relocate.
Monday–Friday, very early morning start, in-office five days a week.
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