layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
Loading LAYIQ…
Job opportunity
Account Manager
CorePlan
Perth, WA, Australia
Source: CorePlan careers · View original posting
Employer job description
From CorePlan's posting. “We” and “our” refer to the employer.
🔍 About Us
CorePlan is a Perth, Western Australia based tech startup shaking up the mining industry with a modern digital SaaS drilling management platform. We replace paper and spreadsheets with a seamless solution used by customers worldwide. Our mission is to advance digital drilling operations across mining, and our momentum is strong. We are a high-performing team of self-starters building the next generation of mining software, and we are expanding internationally.
💼 The Role
We are opening looking for an Account Manager as part of our Customer Success team who will focus on owning the post‑implementation success of our customers.
This role will be the main point of contact for a portfolio of accounts, making sure they adopt CorePlan, see ongoing value, and become long‑term advocates.
You’ll work closely with Product, Sales and the wider Customer Success to monitor account health, drive outcomes, and constantly improve the customer experience.
The role is key in managing the health, ongoing value, advocacy and overall experience of our customers.
📋 Key responsibilities
Plan and coordinate post‑implementation tasks across the CS lifecycle.
Run regular customer check‑ins (monthly, quarterly, annually) to align on goals and performance.