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Automat, Inc.
San Francisco, California, United States
Source: Automat, Inc. careers · View original posting
From Automat, Inc.'s posting. “We” and “our” refer to the employer.
What is Automat?
Automat was founded by a diverse group of creative technologists from teams like Google Creative Lab and Samsung’s Innovation Think Tank. We're building a future where intelligent agents run real business operations, not just support them. Automat Workforce puts AI coworkers directly inside a company's existing tools to handle day-to-day operational work, and our Studio platform gives customers a fully managed way to build, deploy, and monitor their own agents and automations.
We value curiosity, collaboration, and impact above rigid requirements. If you're excited about AI and automation, thrive in flexible, creative environments, and want to work on meaningful, pioneering projects, this role is for you.
We encourage anyone to apply — we think talent, passion, and your unique perspective can outweigh years of experience. We are really looking for someone who can hit the ground running on day one and contribute at a rapid pace, while also being someone from whom we ourselves can learn.
We're looking for a Forward-Deployed Engineer who is an outstanding engineer and a genuinely charismatic customer partner. This is an account-ownership, customer-facing engineering role: you own your accounts end to end, with no dedicated success manager, account lead, or hand-off layer standing between you and the customer. You are the single point of contact who builds the relationship, diagnoses the problem, ships the solution, and helps build, maintain, and expand the account, all at once.
You will apply creativity and problem-solving to help customers implement complex business automations via our suite of internal libraries, tools, and products. You'll act as a trusted expert and be a human-in-the-loop partner to our agentic automation engine.
This role is inherently cross-functional — you’ll often be the bridge between product, engineering, and customer teams. It is as important to be comfortable with sales conversations and identifying upsell opportunities as it is to understand how we can expand Automat’s suite of AI-powered product offerings to improve velocity and scale.
Travel is not required for this role, but is possible.
Directing, prompting, and tuning agents more often than hand-writing browser automation scripts, though a web automation background (Selenium, Playwright, etc.) is still useful for understanding how the underlying agents work
Ample experience using AI tools effectively (e.g., Cursor, Windsurf, Lovable, etc.)
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