layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Intern - Customer Care & Billing Support (Energy)
NISC
Lake Saint Louis, MO
Source: NISC careers · View original posting
Employer job description
From NISC's posting. “We” and “our” refer to the employer.
NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ energy cooperatives and communication organizations across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality-driven and valued-priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. We are an AI-forward company committed to being a technology leader in our industry.
NISC has been ranked in ComputerWorld’s Best Places to Work for 23 years, and we are looking for qualified individuals to join our team.
Primary Responsibilities:
This position reports to a Support Team Lead or to the Support Manager. This will be an internship in our Member Support division and is an entry level role working with our Energy solutions. This position has a moderate level of customer interaction and works closely with other support teams as well as software engineers in resolving issues. Strong communication skills both internally and externally with proper documentation are key to this position.
This position will report to our Lake St. Louis, Missouri, office. We are unable to consider remote work for this role.