From Kinder Morgan's posting. “We” and “our” refer to the employer.
What We Are Looking For
This position is within Kinder Morgan’s Midstream group, reporting to the Manager – Commercial Scheduling. This individual is the main point of contact for customer inquiries, analyzing and resolving issues regarding daily scheduling activities for assets on various Kinder Morgan Midstream natural gas pipelines. These activities include nominations, confirmations, scheduling, allocations, and imbalance management.
*Position may be filled at various levels depending on experience and job skills of successful candidate.
What You Will Do
Establish and maintain positive relationships with producers, marketers, pipelines, shippers and various internal business owners
Communicate with internal and external customers, Commercial, Marketing, Operations and Gas Control on daily scheduled activities
Perform daily confirmations with point operators using various confirmation methods, multiple times per day
Assist customers with the nomination process using iDART
Nominate marketing activity in 3rd Party EBBs for multiple pipeline systems
Monitor and analyze 3rd party and internal nomination reductions and adjust as necessary
Confirm positions and balances in 3rd party and internal systems and reconcile to actual activity
Respond accurately and timely to customer inquiries concerning daily business, operations, and/or contract requirements
Monitor maintenance and operational issues to assist in the efficiency of transporting natural gas to avoid penalties and cashouts
Review and monitor customer contractual rights
Manage daily transportation logistics and schedules
Set allocation methods and process allocations of physical flow, ensuring accuracy
Monthly sign-off, reconciliation, and resolution of imbalances on Operational Balancing Agreements (OBAs), Transportation Agreements, and other Contractual imbalances on a daily and monthly basis
Complete end of the month invoicing and accounting closing responsibilities
Review and monitor point flows using SCADA
Mitigate impacts of planned and unplanned facility outages
Ability to be available when pipeline emergencies require attention with a possibility of relocating during storm or similar event
Ability to work on weekends, evenings, or holidays when necessary, although typically handled by an after-hours team
Special projects and other daily, weekly, or monthly assignments as required
What You Need
Education:
Bachelor’s degree or 5 years’ relative gas industry experience
Required Qualifications, Skills & Experience:
Previous experience in a customer service position where complex concepts are conveyed using various communication tools within a limited time-frame
Ability to multi-task and effectively prioritize workload in fast paced and frequently changing environment
Possesses strong analytical skills and ability to identify potential process improvements
Ability to balance competing priorities while working with changing deadlines
Must be detail oriented and possess strong organizational and time management skills
Excellent interpersonal skills with the ability to build and establish relationships and communicate effectively with individuals at all levels of the organization
Works well in a team environment as well as autonomously with limited direct supervision
Experience with the DART system or equivalent transactional data systems is a plus
Excellent oral and written communication skills
Proven ability to be an integral member of a team
Ability to multi-task, quickly adapt and tackle new problems, re-prioritizing as needed
Thrives in a fast-paced environment with evolving priorities and complex problem solving
Proficient knowledge of Microsoft products such as Word, Excel, Outlook, etc. and the ability to learn new technology, such as (but not limited to) Power BI and Robotic Process Automation tools
Working Conditions:
Hybrid Work Schedule - office environment with remote capability
Weekends, Holidays and after-hours work required at times
Why Join Kinder Morgan
Kinder Morgan is a large energy infrastructure company operating in North America. Access to reliable, affordable energy is a critical component for improving lives around the world. We are committed to providing energy transportation and storage services in a safe, efficient, and environmentally responsible manner for the benefit of the people, communities, and businesses we serve.
Kinder Morgan provides equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, childbirth and related medical conditions, gender (including gender identity and expression), sexual orientation, national origin, ancestry, citizenship status, age, physical or mental disability, genetic information, marital status, military or veteran status, family status, status as an individual authorized to work in the U.S., or any other status protected by law.
For more information about Kinder Morgan, our culture, opportunities available, and to join our Talent Community, please visit our careers site at www.kindermorgan.com.
Responsibilities
Establish and maintain positive relationships with producers, marketers, pipelines, shippers and various internal business owners
Communicate with internal and external customers, Commercial, Marketing, Operations and Gas Control on daily scheduled activities
Perform daily confirmations with point operators using various confirmation methods, multiple times per day
Assist customers with the nomination process using iDART
Nominate marketing activity in 3rd Party EBBs for multiple pipeline systems
Monitor and analyze 3rd party and internal nomination reductions and adjust as necessary
Confirm positions and balances in 3rd party and internal systems and reconcile to actual activity
Respond accurately and timely to customer inquiries concerning daily business, operations, and/or contract requirements
Monitor maintenance and operational issues to assist in the efficiency of transporting natural gas to avoid penalties and cashouts
Review and monitor customer contractual rights
Manage daily transportation logistics and schedules
Set allocation methods and process allocations of physical flow, ensuring accuracy
Monthly sign-off, reconciliation, and resolution of imbalances on Operational Balancing Agreements (OBAs), Transportation Agreements, and other Contractual imbalances on a daily and monthly basis
Complete end of the month invoicing and accounting closing responsibilities
Review and monitor point flows using SCADA
Mitigate impacts of planned and unplanned facility outages
Ability to be available when pipeline emergencies require attention with a possibility of relocating during storm or similar event
Ability to work on weekends, evenings, or holidays when necessary, although typically handled by an after-hours team
Special projects and other daily, weekly, or monthly assignments as required
Qualifications
Education: Bachelor’s degree or 5 years’ relative gas industry experience
Required Qualifications, Skills & Experience: Previous experience in a customer service position where complex concepts are conveyed using various communication tools within a limited time-frame
Ability to multi-task and effectively prioritize workload in fast paced and frequently changing environment
Possesses strong analytical skills and ability to identify potential process improvements
Ability to balance competing priorities while working with changing deadlines
Must be detail oriented and possess strong organizational and time management skills
Excellent interpersonal skills with the ability to build and establish relationships and communicate effectively with individuals at all levels of the organization
Works well in a team environment as well as autonomously with limited direct supervision
Experience with the DART system or equivalent transactional data systems is a plus
Excellent oral and written communication skills
Proven ability to be an integral member of a team
Ability to multi-task, quickly adapt and tackle new problems, re-prioritizing as needed
Thrives in a fast-paced environment with evolving priorities and complex problem solving
Proficient knowledge of Microsoft products such as Word, Excel, Outlook, etc. and the ability to learn new technology, such as (but not limited to) Power BI and Robotic Process Automation tools
Working Conditions: Hybrid Work Schedule - office environment with remote capability
Weekends, Holidays and after-hours work required at times
About this listing
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
