Float Sales & Service Representative

Overview

Are you a people person? Be a First Citizens person. Join our branch team and make a difference.

The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. Facilitates customer awareness and education of bank capabilities, tools, and resources. Supports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner.

The successful candidate will demonstrate:

Communication Skills - Interpersonal:

Comfortable and confident with proactively engaging in conversation

Customer Service Skills:

Demonstrates professionalism and empathy in customer interactions

Adaptability

: Has the ability to learn and adapt quickly to new information and technology

Teamwork:

Strives to build strong working relationships with those on their team as well as cross-functional relationships