layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Senior Buyer
First Citizens Bank
Raleigh, North Carolina; Charlotte, North Carolina; Phoenix, Arizona
Source: First Citizens Bank careers · View original posting
Employer job description
From First Citizens Bank's posting. “We” and “our” refer to the employer.
Overview
This is a hybrid role (Raleigh, NC, Charlotte, NC, or Phoenix, AZ), with the expectation that time working will regularly take place inside and outside of a company office.
The Senior Buyer oversees the procurement operations helpdesk, answers procurement-related inquiries from internal associates and suppliers.
This role is responsible for managing service requests, providing system training, executing orders with suppliers under existing contracts, and resolving procurement process issues following the company’s procurement standards and procedures.
Responsibilities & Qualifications
- Duties & Responsibilities: Respond to tickets, and emails within established SLAs.
- Troubleshoot purchase orders and requisitions.
- Escalate complex issues and track them to resolution.
- Support users through the requisition to order process.
- Track helpdesk metrics and identify process improvements.
- Analyze recurring issues and recommend process improvements