From QXO's posting. “We” and “our” refer to the employer.
QXO is a leading distributor and installer of building products serving an $800 billion market. The company’s mission is to modernize the building products industry through advanced technology and a best-in-class customer experience. QXO is North America’s largest distributor and installer of insulation, the second-largest distributor of roofing products, the second-largest publicly traded distributor of lumber and building materials, and the largest distributor of waterproofing products.
The company is targeting $50 billion in annual revenue within the decade through accretive acquisitions and organic growth. For more information, visit QXO.com.
What you'll do:
The Project Coordinator is responsible for coordinating customer projects from order placement through final delivery, ensuring materials, inventory, purchasing, scheduling, and delivery activities remain aligned with customer requirements and project timelines. This role serves as a central point of coordination between customers, Sales, Purchasing, Warehouse, Dispatch, and Operations to ensure orders are processed accurately, materials are available when needed, and deliveries are completed on schedule.
The ideal candidate has strong building materials knowledge, exceptional organizational and problem-solving skills, and the ability to manage multiple complex projects and priorities in a fast-paced distribution environment.
Project and Order Coordination
Coordinate customer projects from the point of sale through order fulfillment and final delivery
Process and maintain customer orders accurately within company systems
Review project requirements, customer documentation, material needs, and delivery schedules
Maintain organized project records and ensure required paperwork and documentation are complete
Monitor active projects and proactively identify issues that could impact customer schedules
Coordinate project changes, material requirements, and delivery adjustments with customers and internal teams
Maintain accurate project information and provide timely status updates throughout the order lifecycle
Support billing and project closeout activities upon completion of customer orders
Customer Service
Serve as a primary operational point of contact for customers throughout project fulfillment
Build strong customer relationships through responsive, accurate
, and professional communication
Communicate order status, material availability, delivery schedules, and project changes
Respond quickly to customer questions and resolve order or delivery issues
Anticipate customer needs and proactively address potential scheduling or material concerns
Partner with Sales Representatives to ensure customer commitments and expectations are met
Deliver a high level of service while balancing customer needs with operational capabilities
Delivery and Dispatch Coordination
Coordinate closely with Dispatch to schedule and manage customer deliveries
Review customer delivery requirements, project schedules, and material priorities
Assist with planning daily delivery schedules based on customer needs, fleet availability, and operational capacity
Coordinate trucks, drivers, and delivery resources to support scheduled customer deliveries
Communicate delivery instructions and project requirements to Dispatch, Warehouse, and delivery personnel
Monitor scheduled deliveries and respond to delays, changes, or operational challenges
Help ensure trucks are properly prepared and loaded to support accurate and timely delivery
Coordinate delivery changes with customers and internal teams as project needs evolve
Purchasing and Material Planning
Coordinate material procurement with Purchasing based on active customer projects and anticipated demand
Monitor material requirements and communicate purchasing needs to maintain project schedules
Track incoming materials and identify potential shortages or supply issues
Partner with Purchasing to expedite critical materials when necessary
Support material planning for large or complex projects requiring phased purchasing and deliveries
Maintain awareness of product lead times and proactively communicate potential impacts to customers and Sales
Ensure material requirements remain aligned with customer schedules and project priorities
Inventory Coordination
Monitor inventory levels and product availability to support customer projects and daily business needs
Coordinate with Warehouse and Purchasing teams regarding inventory requirements and replenishment needs
Track materials being allocated to active projects and upcoming deliveries
Communicate inventory shortages, excess materials, or product availability concerns promptly
Assist with maintaining appropriate inventory levels based on current and anticipated customer demand
Support inventory accuracy through effective communication and coordination with Warehouse personnel
Warehouse and Operations Support
Partner with Warehouse personnel to ensure materials are picked, staged, and prepared according to project and delivery requirements
Coordinate priorities between Warehouse, Dispatch, Purchasing, Sales, and customers
Assist with resolving material, inventory, or order discrepancies that could affect project completion
Provide operational support when Purchasing or other team members are unavailable
Support efficient workflow and communication across branch operations
Identify opportunities to improve order fulfillment, delivery coordination, inventory management, and customer service
Perform additional operational and project-related duties as assigned
What you'll bring:
Excellent communication and customer service skills
Strong organizational and time-management abilities
Ability to manage multiple projects, customer requirements, and deadlines simultaneously
Strong problem-solving skills with the ability to respond quickly to operational challenges
Exceptional attention to detail and commitment to order and material accuracy
Ability to coordinate effectively across Sales, Purchasing, Warehouse, Dispatch, and Operations
Strong understanding of order fulfillment, inventory, purchasing
, and delivery processes
Ability to process and manage large amounts of information and data accurately
Ability to work independently while maintaining strong cross-functional relationships
Customer-focused mindset with a strong sense of urgency and accountability
Flexibility to support changing priorities and customer needs
Required Qualifications
High school diploma or equivalent required
Previous experience within wholesale building materials, construction supply, distribution, or a related industry
Experience supporting customer orders, projects, operations, or material fulfillment
Strong computer and data-entry skills
Preferred Qualifications
In-depth knowledge of interior building materials, including drywall, metal framing, acoustical products, and related construction materials
Experience coordinating deliveries, fleet resources, or dispatch activities
Experience with purchasing, procurement, inventory management, or material planning
Experience supporting large commercial construction projects or complex customer accounts
Familiarity with ERP, inventory, order-management, or dispatch systems
Experience working within a high-volume building materials distribution environment
Work Environment and Requirements
Work is performed primarily in an office or customer service environment within a branch or distribution facility
Frequent interaction with customers, Sales Representatives, Purchasing, Warehouse, Dispatch, drivers, and Operations personnel
Significant computer, telephone, and data-entry work throughout the workday
Ability to sit for extended periods
Occasional visits to warehouse, yard, loading, or operational areas may be required
Ability to occasionally lift and move materials weighing up to 35 pounds
Required PPE must be worn when entering designated operational areas
Flexibility to work extended hours or occasional weekends based on customer schedules, delivery requirements, and business needs
What you'll earn
Health Care Benefits
401(k) with employer match
Paid Time Off
We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation
, national origin, age, disability, or any other protected status.
Responsibilities
The Project Coordinator is responsible for coordinating customer projects from order placement through final delivery, ensuring materials, inventory, purchasing, scheduling, and delivery activities remain aligned with customer requirements and project timelines. This role serves as a central point of coordination between customers, Sales, Purchasing, Warehouse, Dispatch, and Operations to ensure orders are processed accurately, materials are available when needed, and deliveries are completed on schedule.
The ideal candidate has strong building materials knowledge, exceptional organizational and problem-solving skills, and the ability to manage multiple complex projects and priorities in a fast-paced distribution environment.
Project and Order Coordination
Coordinate customer projects from the point of sale through order fulfillment and final delivery
Process and maintain customer orders accurately within company systems
Review project requirements, customer documentation, material needs, and delivery schedules
Maintain organized project records and ensure required paperwork and documentation are complete
Monitor active projects and proactively identify issues that could impact customer schedules
Coordinate project changes, material requirements, and delivery adjustments with customers and internal teams
Maintain accurate project information and provide timely status updates throughout the order lifecycle
Support billing and project closeout activities upon completion of customer orders
Customer Service
Serve as a primary operational point of contact for customers throughout project fulfillment
Build strong customer relationships through responsive, accurate
, and professional communication
Communicate order status, material availability, delivery schedules, and project changes
Respond quickly to customer questions and resolve order or delivery issues
Anticipate customer needs and proactively address potential scheduling or material concerns
Partner with Sales Representatives to ensure customer commitments and expectations are met
Deliver a high level of service while balancing customer needs with operational capabilities
Delivery and Dispatch Coordination
Coordinate closely with Dispatch to schedule and manage customer deliveries
Review customer delivery requirements, project schedules, and material priorities
Assist with planning daily delivery schedules based on customer needs, fleet availability, and operational capacity
Coordinate trucks, drivers, and delivery resources to support scheduled customer deliveries
Communicate delivery instructions and project requirements to Dispatch, Warehouse, and delivery personnel
Monitor scheduled deliveries and respond to delays, changes, or operational challenges
Help ensure trucks are properly prepared and loaded to support accurate and timely delivery
Coordinate delivery changes with customers and internal teams as project needs evolve
Purchasing and Material Planning
Coordinate material procurement with Purchasing based on active customer projects and anticipated demand
Monitor material requirements and communicate purchasing needs to maintain project schedules
Track incoming materials and identify potential shortages or supply issues
Partner with Purchasing to expedite critical materials when necessary
Support material planning for large or complex projects requiring phased purchasing and deliveries
Maintain awareness of product lead times and proactively communicate potential impacts to customers and Sales
Ensure material requirements remain aligned with customer schedules and project priorities
Inventory Coordination
Monitor inventory levels and product availability to support customer projects and daily business needs
Coordinate with Warehouse and Purchasing teams regarding inventory requirements and replenishment needs
Track materials being allocated to active projects and upcoming deliveries
Communicate inventory shortages, excess materials, or product availability concerns promptly
Assist with maintaining appropriate inventory levels based on current and anticipated customer demand
Support inventory accuracy through effective communication and coordination with Warehouse personnel
Warehouse and Operations Support
Partner with Warehouse personnel to ensure materials are picked, staged, and prepared according to project and delivery requirements
Coordinate priorities between Warehouse, Dispatch, Purchasing, Sales, and customers
Assist with resolving material, inventory, or order discrepancies that could affect project completion
Provide operational support when Purchasing or other team members are unavailable
Support efficient workflow and communication across branch operations
Identify opportunities to improve order fulfillment, delivery coordination, inventory management, and customer service
Perform additional operational and project-related duties as assigned
Qualifications
Excellent communication and customer service skills
Strong organizational and time-management abilities
Ability to manage multiple projects, customer requirements, and deadlines simultaneously
Strong problem-solving skills with the ability to respond quickly to operational challenges
Exceptional attention to detail and commitment to order and material accuracy
Ability to coordinate effectively across Sales, Purchasing, Warehouse, Dispatch, and Operations
Strong understanding of order fulfillment, inventory, purchasing
, and delivery processes
Ability to process and manage large amounts of information and data accurately
Ability to work independently while maintaining strong cross-functional relationships
Customer-focused mindset with a strong sense of urgency and accountability
Flexibility to support changing priorities and customer needs
Required Qualifications
High school diploma or equivalent required
Previous experience within wholesale building materials, construction supply, distribution, or a related industry
Experience supporting customer orders, projects, operations, or material fulfillment
Strong computer and data-entry skills
Preferred Qualifications
In-depth knowledge of interior building materials, including drywall, metal framing, acoustical products, and related construction materials
Experience coordinating deliveries, fleet resources, or dispatch activities
Experience with purchasing, procurement, inventory management, or material planning
Experience supporting large commercial construction projects or complex customer accounts
Familiarity with ERP, inventory, order-management, or dispatch systems
Experience working within a high-volume building materials distribution environment
Work Environment and Requirements
Work is performed primarily in an office or customer service environment within a branch or distribution facility
Frequent interaction with customers, Sales Representatives, Purchasing, Warehouse, Dispatch, drivers, and Operations personnel
Significant computer, telephone, and data-entry work throughout the workday
Ability to sit for extended periods
Occasional visits to warehouse, yard, loading, or operational areas may be required
Ability to occasionally lift and move materials weighing up to 35 pounds
Required PPE must be worn when entering designated operational areas
Flexibility to work extended hours or occasional weekends based on customer schedules, delivery requirements, and business needs
Employer application notice
Equal opportunity and accommodations
QXO is an Equal Opportunity Employer.
About this listing
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
