From Ulta Beauty's posting. “We” and “our” refer to the employer.
OVERVIEW
Discover greater levels of performance. With over 1,400 stores throughout the U.S., Ulta Beauty is revolutionizing the beauty retail experience. With new stores coming online on a continual basis and the re-engineering of existing locations with the latest design and technological advancements for heightened guest experiences, we’re not just growing, we’re thriving. Through consistent innovation and a bold commitment to reimagination.
If you want the opportunity to build something strategic, to take ownership of your career trajectory, to apply your passion to operational excellence, Ulta Beauty provides the kind of stability and support few organizations can match. So be curious. Be flexible. Be more than you thought possible
. The future is yours at Ulta Beauty.
THE IMPACT YOU CAN HAVE:
The Product Owner, Business Technology is responsible for maintaining, evolving, and enhancing retail & salon services technology applications and capabilities. This individual serves as Product Owner, subject matter expert (SME), and primary business liaison with IT. They will partner cross-functionally to document requirements, manage defects and support tickets, perform user acceptance testing, and coordinate deployments.
They own the product backlog and drive day-to-day product development, in addition to leading change management, documentation, and communication.
This role optimizes and transforms current technologies, identifies innovative capabilities, and shapes product roadmaps in partnership with the business teams. A strong understanding of the retail, operational, or service-related industries is required to ensure alignment with business strategies.
Success requires the ability to influence colleagues, peers, and leaders across the organization, along with exceptional communication skills and a track record of leading multiple technology products. As a trusted partner and SME, this individual will bring field perspective and operational insight to cross-functional teams, using intellectual curiosity and data/market analysis to identify trends and drive quantifiable results.
YOU'LL ACCOMPLISH THESE GOALS BY:
The Product Owner, Business Technology is a champion of Ulta Beauty’s mission, vision, and values, demonstrated through the following (as well as other duties as assigned):
Apply Agile, SCRUM, Waterfall, or Lean methodologies as appropriate
Responsible to define product vision, manage the backlog, and prioritize requirements to anticipate the needs of partners, associates and guests
Ability to break down concepts into epics, user stories, and acceptance criteria; and facilitate story workshops and backlog refinement
Lead user acceptance testing — stepping into the associate/guest role to confirm work meets both the letter and intent of user stories
Manage service/event operations IT projects across cross-functional and third-party teams, ensuring upstream/downstream system integrations are met
Serve as primary liaison between business stakeholders and technology, bridging requirements to solutions, monitoring timelines, SLAs, adoption, and satisfaction
Support change management, training activities, documentation, and communication on technology changes
Partner with the Sr. Manager, Business Technology to prioritize and plan sprints/releases
Collaborate with retail and salon leadership to drive operational synergies and efficiencies
Advocate for field and salon teams, ensuring their perspectives and pain points shape product development
Support cross-functional implementations and track/analyze performance - using data and root cause analysis to optimize results and drive remediation
Respond to and resolve field feedback, support tickets, and escalations in a timely manner
THE ESSENTIALS FOR SUCCESS:
Bachelor’s degree in computer science, Engineering, Business, or equivalent professional experience
4+ years relevant work experience with at least 2+ years in a product owner role and experience operating in an agile environment preferred
Project management and agile certifications preferred (e.g., PMP, SAFe, CSM, CSPO, etc.) or willingness to achieve
Established experience with business process reengineering as well as business modeling concepts, tools, and techniques
Proficiency with tools such as Jira, Confluence, Figma, and the Microsoft product suite including Outlook, Teams, Excel, PowerPoint, SharePoint, Word
Strong business acumen, augmented with retail store/operations experience is desirable
Expertise in navigating requirements based on waterfall and agile project delivery methodologies
Excellent verbal and written communication skills; capable of articulating intricate issues in simple terms
Strong interpersonal, analytical, and problem-solving skills, with the aptitude to influence colleagues, peers, and cross-functional teams throughout the organization
Proven experience to scrutinize data, identify and interpret trends, and develop and execute appropriate action plans based on discoveries.
PREFERRED OR SPECIAL POSITION REQUIREMENTS
Ability to work a flexible, full-time schedule to include days, evenings, weekends, and holidays
Ability to travel, including overnight stays, as required (5%)
WORKING CONDITIONS
Normal in-office demands
Visit stores to enhance understanding of the associate/guest experience and collaborate with field partners
#hybrid
The pay range for this position is $77,600.00 - $103,000.00 / Year with the opportunity for eligible associates to earn additional compensation pursuant to the Company’s bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Full-time positions are eligible for paid time off, health, dental, vision, life and disability benefits.
Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: https://learn.bswift.com/ulta
ABOUT
At
Ulta Beauty
(NASDAQ: ULTA), the possibilities are beautiful
. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label.
Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Responsibilities
THE IMPACT YOU CAN HAVE: The Product Owner, Business Technology is responsible for maintaining, evolving, and enhancing retail & salon services technology applications and capabilities. This individual serves as Product Owner, subject matter expert (SME), and primary business liaison with IT. They will partner cross-functionally to document requirements, manage defects and support tickets, perform user acceptance testing, and coordinate deployments. They own the product backlog and drive day-to-day product development, in addition to leading change management, documentation, and communication.
This role optimizes and transforms current technologies, identifies innovative capabilities, and shapes product roadmaps in partnership with the business teams. A strong understanding of the retail, operational, or service-related industries is required to ensure alignment with business strategies.
Success requires the ability to influence colleagues, peers, and leaders across the organization, along with exceptional communication skills and a track record of leading multiple technology products. As a trusted partner and SME, this individual will bring field perspective and operational insight to cross-functional teams, using intellectual curiosity and data/market analysis to identify trends and drive quantifiable results.
YOU'LL ACCOMPLISH THESE GOALS BY:
The Product Owner, Business Technology is a champion of Ulta Beauty’s mission, vision, and values, demonstrated through the following (as well as other duties as assigned):
Apply Agile, SCRUM, Waterfall, or Lean methodologies as appropriate
Responsible to define product vision, manage the backlog, and prioritize requirements to anticipate the needs of partners, associates and guests
Ability to break down concepts into epics, user stories, and acceptance criteria; and facilitate story workshops and backlog refinement
Lead user acceptance testing — stepping into the associate/guest role to confirm work meets both the letter and intent of user stories
Manage service/event operations IT projects across cross-functional and third-party teams, ensuring upstream/downstream system integrations are met
Serve as primary liaison between business stakeholders and technology, bridging requirements to solutions, monitoring timelines, SLAs, adoption, and satisfaction
Support change management, training activities, documentation, and communication on technology changes
Partner with the Sr. Manager, Business Technology to prioritize and plan sprints/releases
Collaborate with retail and salon leadership to drive operational synergies and efficiencies
Advocate for field and salon teams, ensuring their perspectives and pain points shape product development
Support cross-functional implementations and track/analyze performance - using data and root cause analysis to optimize results and drive remediation
Respond to and resolve field feedback, support tickets, and escalations in a timely manner
Qualifications
THE ESSENTIALS FOR SUCCESS: Bachelor’s degree in computer science, Engineering, Business, or equivalent professional experience
4+ years relevant work experience with at least 2+ years in a product owner role and experience operating in an agile environment preferred
Project management and agile certifications preferred (e.g., PMP, SAFe, CSM, CSPO, etc.) or willingness to achieve
Established experience with business process reengineering as well as business modeling concepts, tools, and techniques
Proficiency with tools such as Jira, Confluence, Figma, and the Microsoft product suite including Outlook, Teams, Excel, PowerPoint, SharePoint, Word
Strong business acumen, augmented with retail store/operations experience is desirable
Expertise in navigating requirements based on waterfall and agile project delivery methodologies
Excellent verbal and written communication skills; capable of articulating intricate issues in simple terms
Strong interpersonal, analytical, and problem-solving skills, with the aptitude to influence colleagues, peers, and cross-functional teams throughout the organization
Proven experience to scrutinize data, identify and interpret trends, and develop and execute appropriate action plans based on discoveries.
PREFERRED OR SPECIAL POSITION REQUIREMENTS
Ability to work a flexible, full-time schedule to include days, evenings, weekends, and holidays
Ability to travel, including overnight stays, as required (5%)
WORKING CONDITIONS
Normal in-office demands
Visit stores to enhance understanding of the associate/guest experience and collaborate with field partners
#hybrid
About this listing
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
