CARE MANAGEMENT PATIENT NAVIGATOR

Overview

The Care Management Patient Navigator provides support for care coordination services to both moderate and high-risk patients with acute and chronic illnesses in a primary care setting. This position will optimize health and management of chronic conditions to prevent/minimize long term complications to patients, assist patients with community resources, medication cost assistance, social determents of health, and coordination of patient appointments.

Will serve as a member of the patients care team working closely with Care Management Specialist, Care Connect, Behavioral Health Specialists, providers, and medical staff to ensure continuity of care.

The Care Management Patient Navigator demonstrates excellent customer service performance in attitude and actions that are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant Healthcare and the commitment to Extraordinary Care for Every Generation.

Responsibilities

• Performs coordination of care by scheduling appointments, obtain necessary authorizations, and ensure smooth transitions between different healthcare providers.