RN CASE MANGEMENT SPECIALIST EMERGENCY CARE CENTER

Overview

The ECC Case Management Specialist (RN) works as part of a Multidisciplinary Care Team and demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant HealthCare and the commitment to Extraordinary Care for Every Generation. The purpose of the ECC Case Management Specialist position is to work with an assigned patient population to promote the achievement of optimal clinical and resource outcomes.

Responsible for managing appropriate lengths of stay for all hospital admissions in accordance with its goals and objectives. Acts as the key information and education resource for the multidisciplinary team. Works to develop organization-wide approaches to problem solving, analyzes current systems and variances to identify opportunities for improvement and works to promote quality of care through collaboration with all service team members, patients, and families. Works with the leadership team to align the goals and vision.

The Case Management Specialist plans effectively in order to meet patient needs, manage the length of stay, and promote efficient utilization of resources. This Case Management Specialist shall have responsibility for complex geriatric patient care and responsibility for geriatric patient capacity development/performance improvement within the ECC.