layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

IT Engineer at Thinking Machines Lab | LAYIQ

New York IT Support: Serve as the primary onsite IT resource for employees in our New York office, providing responsive support and resolving hardware, software, access, network, and workplace technology issues.
Employee Lifecycle Management: Own onboarding and offboarding for New York employees, including hardware procurement, device preparation, shipping logistics, account provisioning, and access changes.
Identity and Access Management: Administer Okta, including Single Sign-On, application integrations, provisioning, and access management for new and existing services.
Infrastructure as Code: Help manage Okta and other SaaS platforms through Terraform and Git-based workflows. Contribute to the team’s broader effort to manage corporate technology systems using repeatable, reviewable, and version-controlled processes.
Office Infrastructure and Security: Own the day-to-day operation of the New York office’s technology infrastructure, including ISPs, networking, firewalls, conference rooms, and physical security systems such as door access and cameras.
A/V and Events: Set up, maintain, and support conference room technology, hybrid meetings, and company-wide events such as All Hands meetings.
Device Fleet Management: Maintain and secure the company’s fleet of macOS devices using MDM, ensuring devices remain compliant, updated, and reliable.
Cross-Office Collaboration: Partner closely with the San Francisco IT and Security team on company-wide initiatives, incident response, standards, documentation, and infrastructure improvements.
Vendors and Projects: Coordinate with vendors, contractors, and building management on office technology installations, upgrades, and repairs.
Basic Qualifications
5+ years of experience in IT engineering, systems administration, corporate IT, or a similar role.
Experience supporting employees and technology infrastructure in an onsite office environment.
Strong experience administering identity, SaaS, endpoint-management, and collaboration platforms.
Working knowledge of Git and version-controlled operational workflows.
Ability to independently own IT operations for the New York office while collaborating effectively with a distributed team.
Ability to work onsite Monday through Friday in our New York office.
Ability to travel to San Francisco for approximately one week each month.

IT Engineer

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