Patient Account Coordinator

Summary

The Patient Account Coordinator is responsible for coordinating billing activities between Patient Accounting and third-party payers. This position monitors insurance reimbursement and investigates and resolves payment discrepancies to ensure payments are accurate and consistent with established payer contracts.

Key responsibilities include assisting with contract builds and maintenance within the EHR system, researching payer policies and communicating relevant updates to appropriate departments, monitoring and processing refunds, communicating with insurance companies, and preparing and submitting appeals related to reimbursement discrepancies.

The Patient Account Coordinator also participates in departmental Quality Improvement Process (QIP) teams to support initiatives that enhance efficiency, accuracy, and overall effectiveness of the billing and reimbursement process.

This position is offered with a remote opportunity.

Responsibilities