From Orlando Health's posting. “We” and “our” refer to the employer.
Position Summary Nursing Operations Manager | Inpatient Trauma Burn ICU & Step-Down (ORMC) Location: Orlando Health Orlando Regional Medical Center | Downtown Orlando Lead One of Central Florida's Most Specialized Critical Care Teams Orlando Regional Medical Center is seeking a Nursing Operations Manager to provide leadership and operational oversight for our Trauma Burn ICU and Trauma Burn Step-Down Unit.
As part of Central Florida's only Level I Trauma Center and Verified Burn Center, this leader will partner with physicians, nursing leaders, and interdisciplinary teams to drive quality outcomes, operational excellence, and an exceptional patient experience while supporting a highly skilled team dedicated to caring for critically injured trauma and burn patients. Why Orlando Health?
✔️ Education: Preferred Education Program, Tuition Reimbursement, Career Online High School, English Language Learning, and Public Service Loan Forgiveness (PSLF) ✔️ Health: Medical, Prescription Drug Plan, Free Virtual Visits, Flexible Spending Account, Health Savings Account, Dental Plans, and Vision Plans ✔️ Retirement: Up to 5% employer matching contributions 100% vested in OH’s contributions after three years of service with 1,000 hours or more ✔️ Well-Being: TELUS Health, Active and Fit (access to fitness centers at a low rate),
Real Appeal Weight Loss Program, Discount Program via PerkSpot, Team Member Pantry, Pet Therapy, Respite Rooms, and Grab and Go Meals ✔️ Life Insurance: Basic Life and Accidental Death & Dismemberment, Supplemental Life, and Dependent Life ✔️ Time Away: PTO, Four weeks paid parental leave, Leave of Absence, Extended Leave Plan, Short-Term Disability, and Long-Term Disability ✔️ Family/Pets: Fertility Benefits, Adoption Assistance, Up to 10 days per calendar year (use for: Back-up Child Care, Back-up Elder Care, and Back-up Pet Care),
Virtual Tutoring, OH Way Scholarship, and Pet Insurance ✔️ Voluntary: Auto Insurance, Accident Insurance, Hospital Indemnity Insurance, and Critical Illness Insurance Responsibilities Essential Functions • Evaluates the environment and makes recommendations to ensure delivery of quality service, optimal patient flow and comfort, safety, and compliance with various standards of care, regulatory/governing bodies (e.g., OSHA, JCAHO), infection control, and risk management.
• Plans, leads, organizes, directs, & evaluates the delivery of patient care to achieve sustained outcomes. • Facilitates a healthy environment that promotes patient and team member safety, high reliability of processes and quality outcomes. • Embraces workplace diversity and participates in nursing organizational policy formulation and decision making. • Ensures that a continual improvement approach is implemented to measure actual performance against established standards for nursing and patient care.
• Serves as an agent of change, assisting leaders and team members in understanding the importance, necessity, impact, and process of change. • Analyzes, develops, and maintains an effective and efficient nursing delivery model that reflects patient and family needs, ultimately achieving desired outcomes. • Participates in the planning and implementation of new technologies, procedures, and services to support day-to-day operations. • Identifies, recruits, develops, and retains top talent.
• Responsible for management of team members including recruitment, development, mentorship, retention, supervision, evaluation, and productivity. • Develops and manages unit/department budget and responds in a cost-effective manner to changing patient and team member requirements. • Knows and practices sound business and operational excellence. • Achieves financial and operational benchmarks by developing capital & operating budgets and monitoring all operational expenses.
• Assures development, implementation, and evaluation of an evidence-based, quality clinical nursing practice consistent with nursing research, and organizational and national practice standards. • Demonstrates initiative and situational leadership skills. • Ensures the customer experience is exceptional. • Serves as a liaison between team members and nursing administration. • Demonstrates professional accountability by maintaining proficiency in assigned role and involvement in professional organizations.
• Facilitates and supports team member involvement in professional and organizational activities. • Holds self and others accountable to Orlando Health’s mission, vision, and values. • Demonstrates The Orlando Health Way: Assure, Engage, Unite. • Performs all other duties as assigned. • Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards. • Maintains compliance with all Orlando Health policies and procedures. Other Related Functions • Uses working knowledge of risk management concepts. • Participates in Process Improvement activities as assigned.
• Interprets the appropriate information needed to identify each patient’s requirements relative to their age specific needs and to provide nursing care needed as described in the unit/department’s policies and procedures. Qualifications Education/Training • Graduate of an approved school of nursing with a Bachelor of Science in Nursing (BSN) required. • Master of Science in Nursing (MSN), Doctor of Nursing Practice (DNP), or Bachelor of Science in Nursing (BSN) with Graduate degree in Business or health-related field preferred.
Licensure/Certification • Current licensure as a registered nurse in the State of Florida or Nurse Licensure Compact (NLC). • Current Basic Life Support (BLS) certification. • May require one or more of the following certifications based on the assigned patient population: * Advanced Cardiovascular Life Support (ACLS) * Pediatric Advanced Life Support (PALS) * Neonatal Advanced Life Support (NALS) * Trauma Nurse Core Course (TNCC) • National leadership board certification through the American Nurses Credentialing Center (ANCC) or
American Organization for Nursing Leadership (AONL) within 2 years. Experience • 2 Years as a registered nurse in an acute care
Responsibilities
Essential Functions • Evaluates the environment and makes recommendations to ensure delivery of quality service, optimal patient flow and comfort, safety, and compliance with various standards of care, regulatory/governing bodies (e.g., OSHA, JCAHO), infection control, and risk management. • Plans, leads, organizes, directs, & evaluates the delivery of patient care to achieve sustained outcomes. • Facilitates a healthy environment that promotes patient and team member safety, high reliability of processes and quality outcomes. • Embraces workplace diversity and participates in nursing organizational policy formulation and decision making. • Ensures that a continual improvement approach is implemented to measure actual performance against established standards for nursing and patient care. • Serves as an agent of change, assisting leaders and team members in understanding the importance, necessity, impact, and process of change. • Analyzes, develops, and maintains an effective and efficient nursing delivery model that reflects patient and family needs, ultimately achieving desired outcomes. • Participates in the planning and implementation of new technologies, procedures, and services to support day-to-day operations. • Identifies, recruits, develops, and retains top talent. • Responsible for management of team members including recruitment, development, mentorship, retention, supervision, evaluation, and productivity. • Develops and manages unit/department budget and responds in a cost-effective manner to changing patient and team member requirements. • Knows and practices sound business and operational excellence. • Achieves financial and operational benchmarks by developing capital & operating budgets and monitoring all operational expenses. • Assures development, implementation, and evaluation of an evidence-based, quality clinical nursing practice consistent with nursing research, and organizational and national practice standards. • Demonstrates initiative and situational leadership skills. • Ensures the customer experience is exceptional. • Serves as a liaison between team members and nursing administration. • Demonstrates professional accountability by maintaining proficiency in assigned role and involvement in professional organizations. • Facilitates and supports team member involvement in professional and organizational activities. • Holds self and others accountable to Orlando Health’s mission, vision, and values. • Demonstrates The Orlando Health Way: Assure, Engage, Unite. • Performs all other duties as assigned. • Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling. • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards. • Maintains compliance with all Orlando Health policies and procedures. Other Related Functions • Uses working knowledge of risk management concepts. • Participates in Process Improvement activities as assigned. • Interprets the appropriate information needed to identify each patient’s requirements relative to their age specific needs and to provide nursing care needed as described in the unit/department’s policies and procedures.
Qualifications
Education/Training • Graduate of an approved school of nursing with a Bachelor of Science in Nursing (BSN) required. • Master of Science in Nursing (MSN), Doctor of Nursing Practice (DNP), or Bachelor of Science in Nursing (BSN) with Graduate degree in Business or health-related field preferred. Licensure/Certification • Current licensure as a registered nurse in the State of Florida or Nurse Licensure Compact (NLC). • Current Basic Life Support (BLS) certification. • May require one or more of the following certifications based on the assigned patient population: * Advanced Cardiovascular Life Support (ACLS) * Pediatric Advanced Life Support (PALS) * Neonatal Advanced Life Support (NALS) * Trauma Nurse Core Course (TNCC) • National leadership board certification through the American Nurses Credentialing Center (ANCC) or American Organization for Nursing Leadership (AONL) within 2 years. Experience • 2 Years as a registered nurse in an acute care
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