Registration Representative I

Department

Patient Access_Sarasota

Job Summary

The Patient Registration Representative is responsible for assisting the patient through the registration process while introducing the patient to the facility in a manner designed to reduce patient anxiety and works with other departments, and serves as a liaison for patients, family of patients, hospital management, and staff to ensure patient satisfaction, experience, and quality of services are maintained and improved upon when possible.

Required Qualifications

• Require a minimum of one (1) year of experience in a health care and/or customer service related industry.
• Require flexibility for weekend, holiday, and other shift work as scheduled.

Preferred Qualifications

• Prefer previous experience in patient interviewing.
• Prefer ability to collect post and balance cash.
• Prefer strong typing and clerical skills to include speed and accuracy.
• Prefer general knowledge of medical insurance and terminology.
• Mandatory Education
• HS EQ: High School Diploma, GED or Certificate
• Preferred Education
• Required License and Certs
• Preferred License and Certs
• Employment Screening Requirements
• As part of Sarasota Memorial Health Care System’s commitment to keeping people safe, all individuals providing care to vulnerable populations are required to undergo background screening through The Florida Care Provider Background Screening Clearinghouse. https://info.flclearinghouse.com/

Responsibilities

• Require a minimum of one (1) year of experience in a health care and/or customer service related industry.
• Require flexibility for weekend, holiday, and other shift work as scheduled.

Qualifications

• Prefer previous experience in patient interviewing.
• Prefer ability to collect post and balance cash.
• Prefer strong typing and clerical skills to include speed and accuracy.
• Prefer general knowledge of medical insurance and terminology.