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URBN / Urban Outfitters
Gurnee, Illinois
Source: URBN / Urban Outfitters careers · View original posting
From URBN / Urban Outfitters's posting. “We” and “our” refer to the employer.
Location
This position is located at 6170 W Grand Ave, Gurnee, Illinois, 60031 United States
Role Summary
In collaboration with the Store Manager, the Department Manager takes an entrepreneurial approach to driving store sales and the overall store experience. Their goal is to deliver an environment that is engaging and inspiring to the customer while fostering continual team development, creating a culture of excellence, creativity, collaboration, innovation, and trust.
Role Responsibilities
Brand Experience
Acts as a brand representative reflective of the company values; collaborates with store leadership on the creation of an engaging visual experience that appeals to the Reclectic customer
Supports the Store Manager to elevate every aspect of the store experience through optimizing product flow, efficient store operations and visual merchandising to create a compelling atmosphere
Cultivates a welcoming and inclusive environment by being highly focused on delivering genuine customer experiences that are engaging, efficient, and personalized; interprets customer feedback and team insights to positively improve store interactions
Leadership + Team Management
Takes an active role in recruiting, hiring, and retaining a diverse and engaged team; takes responsibility for their own development and professional growth
Provides timely and specific employee feedback to create a culture of action and accountability; facilitates a thorough and thoughtful onboarding for new hires, equitable development paths for all employees, and a focus on employee engagement
Assesses staff scheduling needs and assists managing team availability, requests off, and identifies employee skill set to create an effective schedule that aligns with business requirements
Visual + Business Operations
Collaborates with leadership team to assess product sell-through and identify store successes and opportunities; effectively leads an empowered team to make strategic, creative, business-impacting decisions
Interprets Home Office direction to impact store’s structure, presentation, and overall productivity to drive store sales. Provides feedback to Store Manager to continuously improve operations.
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores
Pay Range
USD $24.00 - USD $24.00 /Hr.
US EEO Statement
URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as
established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.
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