layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

Information Management Consultant - Securities, Settlements, and Custody Operations at Bank of America | LAYIQ

Performs complex activities supporting the assignment, sourcing, gathering, furnishing and movement of financial and client information and data according to the established guidelines and procedures
Leads end-to-end resolution of complex client issues and inquiries, including research, escalation and approvals for items with high levels of monetary risk
Drives execution of complex financial and non-financial client transactions
Supports process improvements, requirements, and initiatives across multiple stakeholders
Performs quality assurance reviews, testing and training to ensures high performance accuracy of performance metrics and quality standards
Supports risk management and audit processes, including identification of issues, development of mitigation strategies, and exam preparation
Reviews and updates procedures as needed to ensure they are accurate and up-to-date
Risk Identification & Process Improvement: Identifies operational risks and process improvement opportunities, within fund setup and maintenance workflows, evaluates upstream and downstream impacts of data management processes, and recommends enhancements that reduce errors, strengthen compliance, and align with enterprise standards and regulatory requirements.
Process Expertise: Understands the process flow from end to end including the reasons for each step, the process controls, the risks within the process and the upstream/downstream impacts of their work based on an understanding of how the work impacts other operational units.
Documentation Review & Approval: Validates and approves instructions and supporting documentation for completeness, accuracy, and compliance, ensuring adherence to internal and regulatory requirements and escalating discrepancies to leadership or designated team to mitigate risk and maintain audit readiness.
Required Qualifications: Minimum of 5 years of experience supporting complex processes across operations, project management, team leadership, and/or business controls
Knowledge of Alternative Investments trading and onboarding, including operational workflows, documentation, and lifecycle considerations
Proven ability to apply sound judgment to resolve complex or high-risk exceptions, including identifying appropriate corrective actions and escalation paths
Demonstrated ability to manage multiple priorities in a fast-paced environment, with flexibility to adapt as business needs evolve
Advanced proficiency in Microsoft Excel (e.g., pivot tables, data analysis, trend reporting) for reporting and process improvement
Experience with leading the coordination and execution of internal and external audits, ensuring timely and accurate responses
Proven ability to strengthen and maintain a robust controls framework across operations
Desired Qualifications: Experience with leading or supporting key initiatives and projects impacting the operations team
Experience with partnering with cross-functional stakeholders to implement process improvements, system enhancements, and automation solutions
Experience monitoring project timelines, risks, and dependencies to ensure successful delivery
Experience supporting quality assurance, control testing, or second-review activities within a regulated environment
Skills: Account Management
Attention to Detail
Customer and Client Focus
Problem Solving
Written Communications
Analytical Thinking
Controls Management
Prioritization
Result Orientation
Mentoring
Research
Trade Operations Management
Numerical Reasoning
Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy.
Shift: 1st shift (United States of America)
Hours Per Week: 40

Information Management Consultant - Securities, Settlements, and Custody Operations

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