layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

Site Reliability Engineer Lead (SRE) – Internal Kubernetes Container Platform (IKCP) at Bank of America | LAYIQ

Reliability & Operations
Own platform reliability objectives, including service availability, resiliency, recoverability, and operational health.
Lead critical incident response, root cause analysis, and problem management activities.
Serve as a senior escalation point for L3 platform support and on-call operations.
Develop and maintain operational runbooks, recovery procedures, and standard operating practices.
Drive production readiness reviews for new platform capabilities and services.
Ensure platforms meet enterprise resiliency and availability objectives.
Conduct resilience exercises and continuous improvement activities following recovery testing.
Kubernetes & OpenShift Platform Engineering
Execute platform upgrades, patching strategies, cluster modernization, and release orchestration.
Improve platform scalability, performance, and resource utilization across production and non-production environments.
Support platform modernization initiatives including OpenShift virtualization, VKS, and cloud-native technologies
Collaborate with Product, Architecture, Engineering, and Operations teams to improve developer experience and platform adoption.
Observability & Automation
Design and implement enterprise observability solutions leveraging monitoring, logging, tracing, and alerting platforms.
Automate operational processes using Infrastructure-as-Code, GitOps, CI/CD, and scripting frameworks.
Reduce operational toil through self-healing, intelligent automation, and proactive remediation capabilities.
Drive operational efficiency through automation of cluster provisioning, upgrades, compliance, and day-2 operations.
Capacity & Performance Engineering
Perform platform capacity planning and trend analysis.
Forecast infrastructure growth requirements and optimize platform resource consumption.
Conduct performance tuning for clusters, workloads, networking, and storage services.
Support enterprise-scale growth while maintaining platform stability and customer experience.
Security & Compliance
Partner with security teams to implement platform security controls and governance requirements.
Support vulnerability remediation, image compliance, platform hardening, and policy enforcement.
Implement and maintain RBAC, Network Policies, and container security controls.
Drive compliance with enterprise standards, vulnerability management processes, and audit requirements.
Required Qualifications: Education / Experience
8+ years of infrastructure, cloud, platform engineering, or SRE experience.
5+ years managing Kubernetes and/or OpenShift production environments.
Experience operating large-scale mission-critical distributed systems.
Experience supporting enterprise production environments with 24x7 operational responsibilities.
Technical Skills
Kubernetes, OpenShift, Rancher, VKS container orchestration platforms.
Linux administration and troubleshooting.
Terraform, Ansible, GitOps, ArgoCD, Helm
CI/CD platforms such as Jenkins, GitHub, GitLab, Bitbucket, or equivalent.
Monitoring and observability tools such as Dynatrace, Prometheus, Grafana, Splunk, ELK, OpenTelemetry.
Infrastructure as Code and automation frameworks.
Networking fundamentals, load balancing, ingress, DNS, and service mesh concepts.
Storage platforms, backup technologies, and disaster recovery solutions.
Scripting in Python, Go, Bash, or similar languages.
Desired Qualifications
BS /MS degree in Computer Science, Engineering, Information Systems, or related technical discipline, or equivalent experience.
OpenShift Administration or Kubernetes certifications.
Experience running large-scale enterprise container platforms.
Experience with virtualization technologies including VMware, VCF, and OpenShift Virtualization.
Experience implementing cloud-native security controls and platform governance.
Knowledge of platform engineering, developer experience, and platform-as-a-product operating models.
Experience with vulnerability management and container security scanning solutions.
Drives operational excellence and continuous improvement.
Demonstrates strong ownership and accountability.
Influences cross-functional teams without direct authority.
Communicate effectively with senior technical and business leaders.
Champions automation-first and reliability-first engineering culture.
Job Description: This job is responsible for partnering with engineering and technology teams to implement measures prescribed by the Site Reliability Engineer teams it leads. Key responsibilities include ensuring appropriate instrumentation, tooling, ticketing, alerting and on call routines are in place for key services, demonstrating technical expertise within domains, and decomposing objectives into work units. Job expectations include advancing efficient solution delivery practices and promoting exceptional design, engineering, and organizational practices.

Site Reliability Engineer Lead (SRE) – Internal Kubernetes Container Platform (IKCP)

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