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Inspiroz
Las Vegas, NV, US
Source: Inspiroz careers · View original posting
From Inspiroz's posting. “We” and “our” refer to the employer.
For over a decade, Inspiroz has established a reputation in the Managed IT Services industry as a premier provider of charter school-focused technology strategy and support. Inspired by our core values——we excel in serving our partners and adapting to their ever-changing technology needs.
We are seeking a driven, detail-oriented Independent Contractor to provide on-site IT support across our portfolio of charter schools in the LAs Vegas area. If you are a self-motivated IT professional looking for a flexible, impactful contract opportunity, we want to partner with you!
On-Site Troubleshooting: Lead the resolution of technical issues requiring an on-site presence, including hardware diagnostics and root-cause analysis.
Deployments & Maintenance: Manage the on-site installation, repair, and maintenance for workstations, network equipment, and peripheral devices.
Project Support: Assist with technology deployment projects on an as-needed basis.
Remote Team Collaboration: Act as the local on-site liaison for our remote IT support team. Coordinate clearly to facilitate remote troubleshooting and document resolutions.
Customer Support & Service
Client Relations: Act as a professional face of Inspiroz on the ground, communicating updates, challenges, and solutions to school administration in a clear and timely manner.
Goal Alignment: Assist school staff in ensuring technology solutions align with their day-to-day educational goals.
Professional Communication: Maintain professional, accurate, and prompt communication (responding to active issues within a standard two-hour window during the school day).
Ticket & Deliverable Tracking
Documentation: Diligently track service time and deliverables using ConnectWise Manage.
Ticket Management: Update ticket statuses with clear, concise notes to ensure seamless collaboration with the remote service desk.
Preparation: Review assigned tickets ahead of scheduled school visits to ensure you are fully prepared with necessary tools or parts.
Contractor Requirements & Qualifications
Mobility: Must have reliable transportation to travel between multiple school locations within the Las Vegas area.
Autonomy: Strong ability to self-motivate, work independently on-site, and manage your own schedule effectively.
Communication: Excellent customer service, verbal, and written communication skills.
Adaptability: Flexibility to handle changing priorities across different school environments.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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