Surgery Scheduler

Our well-established ENT practice located in North Atlanta is seeking an on-site surgery scheduler to work in conjunction with one other scheduler to support 4 ENT physicians.

At Advanced Ear, Nose, Throat and Allergy, we strive to provide a high level of service to our patients, and this role is essentail to patients who are in need of surgery or in-office procedures! Our surgery schedulers are responsible for handling all aspects of scheduling from when the order is placed--checking benefits, obtaining authorizations, scheduling procedures with facilities or in-office, coordinating with vendors, collecting deposits, and scheduling all pre and post-op visits.

This person needs to be a team player and have excellent communication skills. There are many personalities involved between patients, vendors, facilities, and coworkers, so being a people-person is a must!

• Summary of Responsibilities
• Verify insurance benefits
• Obtain insurance authorizations
• Schedule procedures, as well as pre and post-op appointments
• Collect surgery deposits, depending on insurance benefits
• Coordinate with various facilities where procedures are performed
• Ensure communication between surgical assistants, facilities, and office staff, so that surgeries go smoothly
• Prepare pre-op facesheets for Answer and promptly return patient phone calls
• Other duties as assigned

Requirements

• Positive, friendly personality
• Physician office experience
• ENT experience preferred but not required
• Greenway Health PrimeSuite software experience a plus
• Excellent customer service skills
• Strong organizational skills a must
• Ability to prioritize tasks