layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

Service Manager at Chelsea Hospitality Group | LAYIQ

Manage the Point of Sale System: Oversee the POS system, menu, and payments.
Ensure Quality: Maintain high standards in service, preparation, and presentation.
Inventory: Maintain stock, notify team of ordering needs, and receive deliveries in a timely manner.
Ongoing Training: Interview, train, and manage the service team, ensuring that all staff are properly trained in responsible alcohol service and compliant with legal requirements.
Financial Management: Monitor product mix, labor, and financial targets, adjusting strategies accordingly.
Inspire Memorable Hospitality: Lead your team in creating meaningful, memorable experiences for our guests, while fostering a culture where hospitality is at the heart of everything we do.
Stay Guest-Focused: Work closely with your management team to stay connected to guest feedback. Seek out every opportunity to enhance the guest experience and build a community of loyal regulars.
Nurture Your Team: Provide ongoing feedback that inspires your team to reach new heights of performance and excellence. You'll cultivate a group of hospitality professionals who are dedicated to making every guest feel special.
Partner with the Kitchen: Build a strong, collaborative relationship with the Executive Chef and kitchen team, ensuring alignment on all business goals and initiatives. When the front and back of the house are in sync, magic happens.
Champion Growth and Development: Mentor and guide your team members, helping them see and reach their potential. You'll create clear pathways for growth that allow everyone to thrive.
Balance Operational Excellence: Juggle daily operations and strategic responsibilities with grace, making decisions that benefit both the immediate needs and long-term success of the business.
Establish Clear Systems: Create an environment where roles, goals, and resources are clear. You'll ensure that systems and processes are efficient, accessible, and set your team up for success.
Foster Relationships: Build and maintain trusting relationships with other Chelsea Hospitality Group leaders. By sharing best practices and supporting one another, we all win.

Service Manager

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Salary Range: 70,000

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