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Cydcor
Agoura Hills, CA, US
Source: Cydcor careers · View original posting
From Cydcor's posting. “We” and “our” refer to the employer.
Hybrid – In Office: Monday – Thursday
The Operations Support Specialist is a liaison and administrative role that supports the day-to-day responsibilities for Compliance, Sales Quality and Service Innovation teams, assisting in various assignments, including but not limited to auditing and reviewing lead requests.
Serve as the single point of contact and work with internal Operations department to support the outside field network.
Monitor and resolve ad-hoc assignments and system exceptions.
Identify and escalate training opportunities found for the Operations teams and outside field network.
Monitor and diagnose system issues, identifying data anomalies and seeking resolution.
Provide support to operations projects as needed, which may include generating ad-hoc reports, audits, and assisting in post-implementation support.
As needed, recommend and support initiatives to improve the overall workflow and performance of marketing operations.
Other duties as assigned based on departmental needs.
Conforms with and abides by all regulations, policies, work procedures, instructions, and all safety rules.
Exhibits regular, reliable, punctual, and predictable attendance.
Proactively identify opportunities for process and performance improvement across Operations and the outside field network, apply strong critical thinking, and turn insights into action.
Cydcor is a leader in outsourced sales, partnering with Fortune 500 and emerging companies to drive customer acquisition and growth. Recognized for our sales expertise and client results, Cydcor has become one of the most trusted names in the industry.
Cydcor will consider qualified candidates with criminal histories in a manner consistent with the law. This job description includes a summary of essential job functions and does not restrict management’s right to assign other duties and responsibilities as required.
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