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D2B Groups
IND HILLSIDE, NJ, US
Source: D2B Groups careers · View original posting
From D2B Groups's posting. “We” and “our” refer to the employer.
Our client is a boiler, burner, and water heater service company serving commercial and residential customers across northern New Jersey. Our reputation is built on getting a technician to the customer quickly and making sure that technician arrives with the right part on the truck. We are hiring a Service and Inventory Manager to own both halves of that equation.
This is a hands-on leadership role that sits between the field and the warehouse. On any given morning you will be dispatching technicians to service calls, walking a technician through a no-heat diagnosis over the phone, pulling parts for the next installation, and placing an order with a supplier before stock runs thin.
The person who succeeds here is a heating professional first and an administrator second: someone who knows what a low-water cutoff does, knows which circulator the shop tends to burn through, and knows how to keep a crew organized without micromanaging it.
You will directly supervise the field service team and carry full responsibility for the parts and equipment inventory that keeps them productive. It is a role with real authority over scheduling, purchasing, and stocking decisions, and real accountability for response times, first-visit completion rates, and inventory accuracy.
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