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Andersen Corporation
Fairfax, VA
Source: Andersen Corporation careers · View original posting
From Andersen Corporation's posting. “We” and “our” refer to the employer.
At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to be stronger and for everyone to have a healthier, happier place to live.
Our portfolio of brands — Andersen Windows & Doors, Renewal by Andersen and Fenetres MQ — is crafted to serve customers across the new residential, home improvement and light commercial building sector.
Join our more than 13,000 employees who are inspired every day to deliver exceptional experiences that turn possibility into reality.
Our Capital region team is looking for a Service Technician! The Service Technician will provide superior customer service by performing repairs and maintenance services on Renewal by Andersen products.
This is a field-based role utilizing a company vehicle; a motor vehicle record check will be required.
Service and repair previously installed RbA products.
Analyzes customers' situations, determines corrective action to be taken and verify the action has fixed the situation in a cost efficient and effective manner.
Keep team members informed as needed of customer interactions and actions taken to resolve service issues.
Provide accurate part descriptions, including part numbers, to Service RSR.
Maintain vehicle maintenance and inventory.
Provide Signature Service to homeowners and peers.
Basic knowledge of RbA window and door installation techniques and ability to correct installation errors.
Other duties as assigned by supervisor.
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