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Interlaced
Los Angeles, CA, US
Source: Interlaced careers · View original posting
From Interlaced's posting. “We” and “our” refer to the employer.
Interlaced is a cloud-focused, modern IT, Security, and AI services provider, providing outsourced technology management services for innovative businesses across the globe. We specialize in designing, implementing, and supporting cutting edge technology infrastructure that helps our clients scale and achieve their missions.
How are we different from traditional IT companies?
We are cloud focused (but we will train you up if you don’t have all the necessary skills yet).
We have professional development pathways throughout the organization with accompanying training programs.
We work with cutting edge clients in forward thinking industries like tech startups, biotech and digital agencies.
We are poised for significant growth and need you to help us do it!
We are a team of hungry, innovative, technology-lovers who are excited to build something amazing together.
This is a full time position working hybrid both visiting Los Angeles client offices and working from home to assist end users through remote sessions, via chat, phone and email. The candidate is expected to have a dedicated working environment/home office with stable internet connection. This position is from the hours of 7am - 4pm Pacific Time, Monday through Friday excluding holidays.
Below are the tools we work with at Interlaced. Basic knowledge and proficiency in several of these tools are preferred:
Meraki
MacOS
Windows Desktop OS
Microsoft Azure
Microsoft 365
Google Workspace
Slack
OneLogin
SentinelOne
SPF
DKIM
DMARC
DNS Filter
Datto / Backupify
Comet Backup
Zoom
Microsoft Teams
RingCentral
Addigy
Microsoft Intune
Ideally, this candidate has a minimum of 3+ years working in IT, with a focus on help desk and customer support. This is a full-time position working remotely to assist end users through remote sessions via chat, phone, and email and occasionally visiting our Los Angeles area client offices. The candidate is expected to have a dedicated working environment/home office with stable internet connection.
401k matching
Fuel reimbursement
Peer-to-peer bonus allowance
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