Slot Technician - Slot Operations - Full Time

About the Role

The Slot Technician is responsible for performing repairs as needed on slot machines and related equipment focusing on customer service.

• Position Responsibilities
• Performs preventative maintenance, modifications, and relocation of slot machines and peripheral devices
• Coordinates with the Slot Operations staff to ensure maximum operating efficiency
• Ensures all slot machines on the casino floor are operating according to company standards
• Rebuilds parts/equipment during down times, and maintains the parts inventory as assigned
• Circulates through assigned area performing repairs as necessary
• Ensures that all slot/storage areas are cleaned and organized
• Prioritizes workload to meet business demands
• Responsible for the initial set-up and testing of all new slot products
• Observes all CCC/DGE and company policies and procedures
• Responsible for the security of keys and all issued tools and equipment needed to perform the function of the position
• Completes all regulatory/operational documents thoroughly and legibly
• Delivers superior customer service when repairing any equipment
• Essential Functions

Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment

• Must be able to stand for an entire shift and be able to move throughout the Casino/Hotel areas
• Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours
• Must be able to lift/push/pull up to 25 lbs

Requirements

• Minimum 1-year Slot Repair experience in a casino environment
• Must have successfully completed the appropriate electronic technical schooling
• High School diploma or equivalent with mechanical/electronic aptitude preferred
• Exhibits superior communication skills and abilities
• Working knowledge of computer software applications and practical usage preferred