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Team Architects
Charlotte, NC, US
Source: Team Architects careers · View original posting
From Team Architects's posting. “We” and “our” refer to the employer.
Compensation
Hankin & Pack PLLC is a growing residential real estate law and title/settlement practice serving clients across North Carolina, South Carolina, and Georgia.
We are seeking a Senior Director, Closing Operations to lead the firm's closing and pre-closing operations across five business divisions. This is a newly created leadership role reporting directly to the COO and overseeing four Team Leads and the broader closing operations organization.
The ideal candidate brings both deep residential real estate closing operations experience and proven senior-level leadership experience. This is not a general operations role. Success requires a strong understanding of residential closings, title/settlement operations, high-volume transaction environments, client service, and the operational demands of attorney-state markets.
Oversee residential closing and pre-closing operations across NC, SC, and GA.
Lead and develop four Team Leads supporting five business divisions.
Partner directly with the COO on operational strategy, staffing, performance, process improvement, and growth.
Establish clear expectations, accountability, and service standards across the closing organization.
Monitor capacity, productivity, quality, pipeline health, and service-level performance.
Ensure the operation delivers accurate, timely, compliant, and client-focused transactions at scale.
Compensation
Paid Time Off
Training and professional development
Opportunity to make a significant impact within a growing organization
Why Join Hankin & Pack?
This is an opportunity to step into a newly created senior leadership role with significant influence over the future of a growing residential real estate closing operation.
You'll work directly with the COO, lead a critical operational function, develop leaders, and help build the systems and processes needed to support continued growth across multiple markets.
Application Requirement
Please complete the Job Fit Assessment below to apply. Your responses will be used as part of the candidate evaluation process. https://TeamArchitects.asmt.io/XG6AWW9PK/DirectorofOperationsJob-Assessment
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