layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

Senior Program Manager at Compass | LAYIQ

1. Team Operations
Own the Business Cadence: Create and manage agendas and continuously optimize our Integrated Services rhythm of business (weekly leadership syncs, monthly business reviews, quarterly strategic planning).
Drive Accountability: Track critical next steps, strategic initiatives, and business deliverables across the organization, ensuring workflows are meticulously managed, clearly communicated, and obstacles / dependencies are cleared.
Process Optimization: Standardize processes, decision frameworks, and project management tools across the organization to increase speed-to-solution and reduce operational drag across the team.
2. Business Integration
End-to-End Project Execution: Scope, launch, and manage critical strategic initiatives across title, escrow, mortgage, and emerging verticals, translating executive vision into structured project plans, clear milestones, and measurable business outcomes.
Cross-Vertical Synergy & Integration: Drive cross-business initiatives that eliminate operational silos, streamline customer handoffs, and unlock joint value creation across Integrated Services.
Impact & KPI Measurement: Establish OKRs, project benchmarks, and performance metrics to evaluate initiative success, monitor operational impact, and regularly report progress and ROI to executive stakeholders.
Change Management & Adoption: Design and lead change management strategies for new processes, tools, and operating models, ensuring high adoption, minimal friction, and sustained operational alignment across frontline and leadership teams.
Risk & Blocker Mitigation: Proactively identify project risks, resource constraints, and operational bottlenecks across verticals, developing pragmatic mitigation strategies before issues escalate to senior leadership.
3. Strategic Agenda & Communications
All-Hands & Internal Comms: Own the design, content creation, and execution of strategic communications initiatives: employee All-Hands meetings, Board meetings, Executive flash reports, and internal team updates.
Enterprise Comms Partnership: Serve as the primary liaison to Enterprise Communications, ensuring the team’s messaging, strategic priorities, and narrative are seamlessly integrated into broader enterprise communications and marketed appropriately to key stakeholders.
Cross-Functional Alignment: Act as a trusted representative for leadership in key forums, ensuring alignment across other executive partners and stakeholders.
Insight & Narrative Building: Synthesize complex data and updates into clear, narrative-driven presentations that highlight progress, risks, and strategic priorities of the business.

Senior Program Manager

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