Forward Deployed Engineer

About Venn

Venn is a fast-growing technology company transforming the relationship between renters and multifamily operators. Our platform connects every aspect of apartment living - rent payments, events, services, maintenance, and community engagement - creating a lifestyle co-pilot for residents and an engagement engine for operators.

For operators, Venn is more than an app: we sit at the center of their business as the data warehouse, centralization layer, and semantic layer,  the operational brain of the organization. That position gives us visibility into operations, marketing, and finance data that almost no other company has, and lets us deliver personalized experiences at scale, drive long-term loyalty, and unlock new revenue opportunities.

We're trusted by industry leaders like Related Companies, Bozzuto, and Kairoi, and we're scaling fast. Our ambition is to be the market's defining Resident Operating System - we're not just building software; we're redefining how people experience home.

About the Role

As a Forward Deployed Engineer, you'll embed directly inside one of our enterprise clients as their AI transformation partner. You'll sit with their operations, marketing, and finance teams, find the deepest pain points in the business, and ship solutions in near real time.

The role works like a hands-on startup CTO operating inside a large organization: you'll walk into an ambiguous problem space, figure out what matters, build it, ship it, and own the outcome, with the leverage of Venn's platform, data position, and engineering organization behind you.

What You'll Do

• Embed with the client.
• Go deep on their organization, stakeholders, tech stack, and business model to find where the highest-value problems live, and win trust fast by solving the most urgent one first.
• Build and ship independently.
• Design, build, and release solutions end-to-end on top of Venn's platform and the client's centralized data.
• Shape the roadmap.
• Work directly with client stakeholders to decide what gets built first, second, and third, then execute it yourself.
• Own the outcome.
• Bring your learnings to the product team and scale your solutions beyond the first client.

Requirements

• You've scoped and built products from 0 to 1 in ambiguous environments.
• You’ve built or deployed systems powered by LLMs or generative models and understand how model behaviour affects product experience.
• You simplify complexity and make fast, sound decisions under pressure.
• You communicate clearly with engineers, product teams, and customer stakeholders.
• You spot risks early and adjust without slowing down.
• Ability to travel up to 25% to work on-site with clients.
• Nice to Haves
• Experience as a founder or in a forward deployed engineering role.
• A technical degree in CS, engineering, math, or a related field.
• Engineering or technical deployment experience that includes customer-facing work.
• Experience driving technology adoption inside large enterprises.
• Demonstrated proficiency writing and reviewing production-grade code across frontend and backend using Python, JavaScript, or comparable stacks.