layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

Senior Manager, Client Strategy - Pursuit Studio at TELUS Digital | LAYIQ

7+ years of experience in digital product strategy, management consulting, or a high-growth technology company, with a track record of leading client-facing commercial engagements
Proven CX expertise within the contact center. You know what good looks like for agents, customers, and operations leaders
Proven ability to scope, refine, and pitch commercial opportunities, working cross-functionally from pre-sale discovery through post-sale expansion
Expert communicator and storyteller: you command the room with C-level audiences and craft compelling narratives in Google Slides or equivalent
Deep command of digital strategy, including user-centered research methods, journey mapping, product roadmap development, and design thinking frameworks with enough technical grounding to keep recommendations real
Hands-on experience with enterprise AI tools day-to-day, paired with active curiosity to explore emerging technologies as they hit the market
Experience designing and facilitating strategic stakeholder workshops, capturing complex input, and turning it into clear direction
Bonus Points
Experience in a sales role will help you get energized by the pursuit and understand what it takes to convert a difficult prospect
MBA or advanced degree in digital strategy, UX, data & AI, or related disciplines
Background in ROI modeling, business case development, or "what would need to be true?" analytical frameworks
Equal Opportunity Employer
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Senior Manager, Client Strategy - Pursuit Studio

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