layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

Personal Injury Case Manager at Shegerian & Associates | LAYIQ

Deliver Exceptional Client Support
Serve as a warm, reliable point of contact for clients throughout their case
Complete client introductions and maintain regular check ins on treatment and recovery
Respond to client questions and concerns promptly and with empathy
Coordinate reassignment communications and follow up with non responsive clients to keep them engaged in their treatment and case
Facilitate smooth communication between attorneys and clients
Manage Treatment, Records & Insurance
Monitor clients' medical treatment, flag gaps in care, and track progress toward maximum medical improvement
Order, follow up on, and organize medical records and billing from providers
Identify and track all applicable insurance coverage, including at fault/liability, UM/UIM, MedPay, and health, along with carriers, claim numbers, adjusters, and policy limits
Negotiate with medical providers to help maximize the client's net recovery
Track medical and health insurance liens, including Medicare and Medi Cal where applicable, and letters of protection, and support timely resolution
Coordinate vehicle repairs and property damage resolution for auto accident clients
Assemble demand packages and track demand and settlement deadlines
Prepare the client's settlement breakdown of costs, expenses, and liens once a case settles
Keep Cases Moving
Attend attorney meetings and capture key decisions, action items, and deadlines
Keep case blueprints and the case management tracker current with case status, treatment status, and progress
Monitor critical deadlines, including the Statute of Limitations, UM/UIM demand deadlines, and demand/settlement deadlines; track court deadlines for cases in litigation
Keep cases advancing from intake through treatment, demand, and settlement, following up so nothing stalls
Track case progress and report updates during team meetings
Coordinate Scheduling & Coverage
Schedule and coordinate depositions, medical examinations (IME/DME), mediations, and hearings
Resolve scheduling conflicts in coordination with attorneys
Monitor team communications to ensure scheduling needs are addressed quickly

Personal Injury Case Manager

Employer job description

What You'll Do

Requirements

Benefits

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