layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

IT Technician - Part Time at Planned Parenthood California Central Coast | LAYIQ

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Strong working knowledge of common desktop hardware, operating systems, software applications, printers, and network connectivity.
Strong customer service skills with the ability to remain patient, professional, and courteous when assisting users with technical issues.
Good written and oral communication skills, including the ability to explain basic technical information in user-friendly language.
Ability to follow written procedures, checklists, and escalation paths accurately.
Ability to document support requests clearly and maintain accurate records.
Ability to learn organization-specific systems, tools, software, and security requirements.
Attention to detail and ability to manage multiple routine requests while meeting service expectations.
Ability to work collaboratively with team members and ask for assistance when issues require higher-level support.
EDUCATION and/or EXPERIENCE: High school diploma or equivalent required. Coursework, training, internship, certification, or up to one (1) year of experience in information technology, computer support, help desk support, or a related field preferred.
Entry-level candidates with strong customer service skills and technical aptitude will be considered.
LANGUAGE SKILLS: Ability to read and follow basic technical instructions, support procedures, knowledge base articles, and user documentation.
COMPUTER SKILLS: Working knowledge of Windows desktop operating systems, Microsoft 365 or similar productivity tools, email, printers, scanners, and common office technology.
Working knowledge of computer hardware, laptops, desktops, monitors, docking stations, desk and mobile phones, and peripheral devices.
Understanding of network concepts such as Wi-Fi, Ethernet connections, VPN access, and internet connectivity troubleshooting.
Experience using a help desk ticketing system.
ADDITIONAL QUALIFICATIONS: Candidate must travel within PPCCC geographic area (Thousand Oaks to San Luis Obispo) as needed to support equipment and staff.
Must have reliable transportation.
Planned Parenthood California Central Coast’s (PPCCC’s) compensation philosophy supports the organization’s mission, vision, and values. Each position has a salary based on market value and the organization’s pay levels.
The starting salary for this position is $29.86/hour with an opportunity for an increase after six months of employment.
As part of our commitment to pay equity, PPCCC does not negotiate salaries.
Pay Differential: $1.00/hour bilingual Spanish/English differential pay is offered upon passing the language assessment test.

IT Technician - Part Time

Employer job description

JOB SUMMARY:

ESSENTIAL FUNCTIONS:

QUALIFICATIONS:

Equal opportunity and accommodations

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