Senior Product Manager I, E-Commerce

We are seeking a Senior Product Manager to join our E-commerce experience team. In this high-impact role, you will be part of a team responsible for the strategy and execution of our digital storefront, focusing on optimizing the path to purchase and driving long-term customer lifetime value. You will help coordinate execution across multiple squads to deliver a cohesive, world-class shopping experience.

About this team

The Ecommerce team within RevX (Retention, Ecom, and Bold.pro) is focused on building and optimizing a seamless, high-performing digital storefront that drives conversion and long-term customer value. We own the end-to-end purchase experience, from how users subscribe, upgrade, and engage with new offerings. This team is highly data-driven and experimentation-focused, continuously testing and refining the user journey to improve conversion, pricing, packaging, and overall experience.

Sitting at the intersection of product, growth, and monetization, Ecommerce plays a critical role in scaling the business by delivering intuitive, high-impact experiences that balance user needs with sustainable revenue growth.

What You’ll Do

• Strategy & Vision: Communicate product strategy and roadmap updates effectively to cross-functional stakeholders and leadership.
• Cross-Functional Leadership: Coordinate execution across multiple teams, squads, or pods to ensure seamless product launches and updates.
• Advanced Experimentation: Coordinate with E-Commerce leadership to drive product innovation within the E-commerce segment, leveraging a culture of A/B testing and data-driven insights to relentlessly optimize the user funnel.
• Roadmap & Prioritization: Champion the customer voice across the product organization, prioritizing the roadmap based on deep user pain points, market dynamics, and complex opportunity sizing.
• Technical Excellence: Demonstrate strong technical fluency by anticipating architectural tradeoffs and technical risks during the planning phase of new E-commerce features.
• Metrics & Impact: Define and analyze complex metrics that inform the success of the product area, driving sustained impact on both customer satisfaction and business OKRs.

What You’ll Need

Experience

Professional Background: 5-7+ years in Product Management, with a proven track record of delivering results in a fast-paced, high-traffic environment.

Level Specificity: Demonstrated experience at an "Advanced" level (P4), specifically leading complex project execution independently.

Domain Expertise:

• Subscription models of consumer-facing products (freemium to paid conversion, renewals, winbacks, retention)
• Pricing & packaging strategies
• Paywall optimization
• Skills & Competencies

Communication

: Ability to tailor communication for technical and non-technical audiences and influence through storytelling and data.

Product Sense

: Advanced ability to lead product decisions rooted in intuitive, customer-first thinking and deep user understanding.

Execution & Ownership:

Ability to manage multiple concurrent experiments and initiatives

Proven experience operating in a high-velocity environment with a weekly or biweekly shipping cadence.

Ability to consistently maintain a prioritized backlog aligned to KPI impact

Analytical Skills:

• Advanced proficiency in product analytics tools (e.g., Amplitude, Mixpanel, GA, FullStory)
• Ability to independently build funnels, cohorts, and retention curves
• Diagnose drop-offs and quantify opportunity size
• Experience in defining and maintaining event tracking schemas

User Research:

• Qualitative research skills (user interviews, usability testing, session replays) to inform roadmap decisions
• Ability to connect qualitative insights with quantitative signals (e.g., explaining why a funnel drops)
• Experience identifying and leveraging behavioral levers (e.g., urgency, loss aversion, habit formation)

Technical Fluency:

Deep understanding of front-end systems and experimentation constraints (e.g., feature flags, event tracking, architectural tradeoffs)

Ability to collaborate effectively with engineering on implementation feasibility and instrumentation

What’s Good to Have

• Experience working in the career or job search industry
• Proven track record of results working with high-traffic sites and advanced A/B testing
• Fluency with AI tools for research, prototyping, and data synthesis
• Expertise in payment success rate optimization and fraud prevention
• Understanding of subscription and payment regulations and compliance
• Additional Pay Ranges

All other locations:

$150,000-$175,000

SF/NY/Seattle

: $165,000-$195,000

Austin/Chicago

: $155,000-$185,000

About Bold

We Transform Work Lives

As an established global organization, BOLD helps people find jobs. Our story is one of growth, success, and professional fulfillment. We create digital products that have empowered millions of people in 180 countries to build stronger resumes, cover letters, and CVs. The result of our work helps people interview confidently, finding the right job in less time. Our employees are experts, learners, contributors, and creatives.

We Celebrate And Promote Diversity And Inclusion

We value our position as an Equal Opportunity Employer. We hire based on qualifications, merit, and our business needs. We don't discriminate regarding race, color, religion, gender, pregnancy, national origin or citizenship, ancestry, age, physical or mental disability, veteran status, sexual orientation, gender identity or expression, marital status, genetic information, or any other applicable characteristic protected by law.

Under San Francisco's Fair Chance Ordinance, qualified applicants with arrest and conviction records will be considered for the position.