layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Operations Services Lead
First Citizens Bank
Wilson, North Carolina
Source: First Citizens Bank careers · View original posting
Employer job description
From First Citizens Bank's posting. “We” and “our” refer to the employer.
Overview
Are you a people person? Be a First Citizens person. Join our branch team and make a difference.
As an Operations Services Lead at First Citizens Bank, you will be responsible for supporting the branch sales or service manager in the operational management of the branch. Processes teller transactions and other customer service requests. Facilitates customer awareness and education of bank capabilities, tools and resources. Responsible for identifying and referring sales opportunities to the appropriate bank partner. This position supports the sales efforts of a branch team.
A successful candidate will demonstrate:
Customer Service Skills:
Demonstrates professionalism and empathy in customer interactions