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Michels Corporation
Otsego, MN
Source: Michels Corporation careers · View original posting
From Michels Corporation's posting. “We” and “our” refer to the employer.
Improving America’s infrastructure isn’t for the weak. It takes grit, determination, and hard work to execute high impact projects. Michels Corporation engages 8,000 people and 18,000 pieces of heavy equipment in our insatiable drive to be the best. Our work improves lives. Find out how a career as a Service Desk Support Analyst can change yours.
As a Service Desk Support Analyst, you are the first point of contact for company-wide IT support. This position will assign and respond to requests and inquiries via phone, email, and in-person for all customer tools and solutions. Critical for success are strong professional management and communication skills. The anticipated salary range is $23.00 - $28.50. This information reflects the anticipated base salary range for this position based on current market data. Minimums and maximums may vary based on location.
Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.
Why Michels?
We believe it is everyone’s responsibility to promote safety, regardless of job titles.
We offer a comprehensive benefits program including:
Provide technical assistance and support, either in person or over the phone, for incoming queries and issues related to computer systems, software, and hardware. Follow up with customers to ensure issue resolution and gain feedback on usage.
Create a positive customer support experience and build strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling customers with a professional attitude.
Support all mobile devices and processes in place. Support mobile devices online per cellular vendor: activate lines and devices, add user accounts and perform status changes. Maintain, upgrade and deploy mobile devices, software and applications and support MDM solution.
A valid driver license for the type(s) of vehicles you may be driving and an acceptable driving record
This information reflects the anticipated base salary for this position based on current market data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on individual’s skills, experiences, education, and other job-related factors permitted by law.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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