layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Bilingual First Party Collections Representative - Spanish
Service Corporation International
1333 S CLEARVIEW PKWY, Jefferson, LA - ACME Mausoleum LLC - Stewart Funeral Home Non Region - Stewart Cemetery Non Region - Stewart Resource Center
Source: Service Corporation International careers · View original posting
- Employment
- full time
Employer job description
From Service Corporation International's posting. “We” and “our” refer to the employer.
Our associates celebrate lives. We celebrate our associates.
As a persuasive communicator, contact first party past due accounts across multiple communication vehicles. Utilize technology to update customer accounts, post payments, and research customer discrepancies. Upon software and product proficiency as well as consistent key performance indicator achievement, a blended office and work from home schedule may be offered. Service Corporation International provides onsite training.
JOB RESPONSIBILITIES
Applying assertive and persuasive communication skills, respond to inbound automated dialed first party past due accounts. Quickly build rapport with customers to converse about delinquent balances, understand payment issues, remove customer payment obstacles, and negotiate payment(s). Update customer contact information. Document conversation outcomes in database. M aintain accurate customer records.