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Service Corporation International
2120 South 700 East, Space C, Salt Lake City, UT - Neptune Society
Source: Service Corporation International careers · View original posting
From Service Corporation International's posting. “We” and “our” refer to the employer.
Our associates celebrate lives. We celebrate our associates.
Funeral Director is the primary contact with our families and interacts with them to fulfill the cremation arrangement needs for their love ones. Funeral Directors are responsible to ensure customers' full range of needs is addressed. He /She will provide customer service in all the areas of helping families and establishes strong personal and business relationships with customers.
JOB RESPONSIBILITIES
Meet with families and complete arrangements from beginning to end.
Partner with the Services Manager to fulfill customers' needs.
Support Location Manager in retaining the heritage and grow market share through active involvement with the community.
Ensure adherence to all professional, municipal, provincial/state, and federal licensing authority, regulations, and applicable rules.
Aftercare includes delivery of documents, stationery, documentation, information on insurance, health benefits, and pension, pre-arrangements for next of kin.
Answering phones, preparing reports as necessary, and participating in staff meetings.
Run errands related to cremation arrangements (post office, health department)
Ability to use technology while meeting with families.
Identifies and resolves problems in a timely manner.
Skillfully gathers, analyzes, and trends data.
Interact and connect with families in order to provide support
Produce and maintain service contract files
Other responsibilities as assigned.
MINIMUM Requirements
Education
Experience
Excellent Administrative Skills.
Excellent Customer Service Skills.
Proficient in Microsoft Office Suite (Word, Excel, Outlook)
Ability to operate office equipment such as photocopiers, printers, fax machines, etc.
When considering the work hours associated with this job, the following factors may apply:
Business Professional Dress is required when in contact with families.
Work Postures
Move, push and pull up to 25 lbs.
Work Hours
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Employer posted: